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on 11-04-2024 06:00 PM
Hi three communitie. I need help my broadband signal is terrible. I've tried calling with the numbers 1001,1003, however all it yells me is to put a three mobile number in which I don't have can anyone help
on 11-05-2024 12:35 PM
Hey @Tones,
Welcome to the Three Community.
I'm sorry to hear you've been let down with the signal. Has this been a disruption or an ongoing issue?
Have you checked out our Network Status Checker for any reported issues or work taking place in the area that could be impacting you?
If you'd like to chat with our Home Broadband team, you can start a live chat. It'll ask you to enter your Three number, please pop in your own mobile number or even your account number for this subscription and it'll connect you with an agent.
Thanks,
Kate
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