cancel
Showing results for 
Search instead for 
Did you mean: 

Broadband

Tones
Fledgling

Hi three communitie. I need help my broadband signal is terrible.  I've tried calling with the numbers 1001,1003,  however all it yells me is to put a three mobile number in which I don't have can anyone help 

1 REPLY 1
KateS
Community Support Team
Community Support Team

Hey @Tones,

Welcome to the Three Community.

I'm sorry to hear you've been let down with the signal. Has this been a disruption or an ongoing issue?

Have you checked out our Network Status Checker for any reported issues or work taking place in the area that could be impacting you?

If you'd like to chat with our Home Broadband team, you can start a live chat. It'll ask you to enter your Three number, please pop in your own mobile number or even your account number for this subscription and it'll connect you with an agent. 

Thanks,
Kate



Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.