The security certificate on the Huawei B535 router that I use has expired, yet again. This happened twice before ²², and eventually someone got Huawei to renew it (in September 2025, but backdated to November 2024 🙄), but it has now expired again in November 2025 and Three/Huawei have Failed to plan to prevent this from happening.
I have been a Three broadband customer for many many years, and service has used to be excellent, but in recent years this has dropped like a stone - I feel so let down now. I expect that Three has been focusing on the merger with Vodafone, and forgotten that it's us the customers that pay your wages
Can SOMEONE please get this dealt with.
My router is not new, but it has been working absolutely fine on 4G (no 5G where I live) since before the security certificate expired, so I have no desire to replace it (and certainly not at a significant additional Monthly increase in my contract). I just want the security certificate to be renewed - a simple task, surely ????
NB I do regularly check for updates, plus I regularly reset the router/cycle the power off:on.
@JadeF @MichaelP @JonathanB @PeteG
²² https://community.three.co.uk/t5/Broadband/Huawei-B535-232-Certificate-has-Expired/m-p/62366
