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Rip off

Annoyed2
Fledgling

I’ve ended up paying £27.50 where I was on £18 a month coz three sold me something i didn’t need and then offered me a “deal” that seemed good at the time but it’s ended up like described -

and to get out of the contract I would have to pay £444 !!!! This price is for a sim that sits in my MIFI box I use for my annex extension - three are charging me MORE than the wifi across my entire house - honestly an absolute RIP OFF and the answer is to ring 333 but as I don’t have a 3 line it obviously didn’t work so I’m back to jsut having to suck it up. How madly disappointing. I won’t be continuing after this jail sentence

1 REPLY 1
JonathanB
Community Moderator
Community Moderator

Hi there,

I'm sorry to hear that you're disappointed with your new plan. We offer a 14 day return period, and 30 days for our home broadband plans. If you feel that you've been actively misled by staff when setting up a plan or renewal then you can still get in touch outside that period, and we'll do our best to resolve the dispute if possible.

You can find all the options to get in touch here, this page includes chat, and phone numbers you can use if you don't have a phone line with Three.

Thanks,
Jonathan



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