So as someone who has installed over 5000 hubs, sky tv , cable tv back to days of cable and wireless and ntl etc work in desktop support, networking, why are why is the three live chat support a joke.
Got my 5g three hub 2 days ago. Set up, all working and shocked to get 700mb plus when i was hoping for just 150mb .Go to my browser on imac and windows pcs and can login as per normal.Changed SSID , passwords for wifi and admin and all working as normal .Go to set up the THREE app, sorted with the number, see the account and plans. now, when i go to manager broadband, i click all i need, click im connected.
It asks for password (website ) , use the password that works and was changed. ERROR attemps left 5
go to browser, login fine, go back to app, put in password 100% correct, failed attemps left 5 ( not 4 )
go to live chat, 20 mins of being messed about. Removed app, reinstalled. ver 7.1.1 on my pixel phone.
whats going on?
