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Sunday
I need to speak to someone higher up in the three company not the customer services. Three has 100 percent been hacked the customer service phone number 0333 338 1001 has been compromised , last week I was sent a fake phone even through I upgraded through their app so it was all secure I didn’t use any websites or dodgy apps it’s the same one I’ve used for 2 years , I rang customer services again on that same number about 10 minutes ago and their lines were closed then 3 seconds later I get a call back on the same exact phone number claiming to be someone from Customer services they have access to all my details too ! I know I sound crazy but I’m just a normal girl from Cardiff stuff like this never happens to me but that same number called me yesterday too it’s the same woman with a dodgy background noise and sounds the same as all the hackers do. They knew about my case before I even said anything to them so they have access to the accounts and information. I have contacted the police and action fraud about this and the fake phone I received but please to any customers protect your accounts and do not answer any phone calls !! This is serious. If anyone higher up from three can contact me it needs to be a number I can trust please do