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Hello, I need help cancelling an add on. There is no option to do so through the App. I've seen that this is a recurring problem from these chats. I tried to do it last month and got charged, it will renew tomorrow again and I have no control over it...
I am an international customer who uses prepaied sim.after i used up all of my 5 gb datas, I did 'add-on' twice a few days ago.so i can see my history that i paid on my three account. but i cannot use my new data at all.i think my new data is not act...
I have a PAYGO account from 2018 so I guess that is the old PAYGO. I want to buy the Data Pack and I can't figure out how. Even when I am logged onto the website, this page shows up https://www.three.co.uk/payg-data-packs?intid=yxtsrch-support-data-...
I really cannot cancell my add-ons as much I try.
Hello, please assist and help me i have active data pack of 15 pounds/30gb with 12gb roaming data that will expired on 12 sept 2022. But i have consumed the 12gb roaming data and im outside uk using roaming data. I have added a 12pounds add ons but w...
Please cancel my add on. It is impossible to find a way of doing this myself
I used more data than usual one month so bought a 1gb add-on which I now can't turn off and get charged every month. How do I deactivate this scam so I'm not charged every month until I change provider?
Morning all....I bought the phone for my son and he must have reached the £45 maximum roaming charge when he was interrailing across Europe (data stopped working). We live in Northern Ireland and he is now holidaying in Donegal (Republic Of Ireland)...
I visited a new country just yesterday and all my deta allowance and calling credits that I have I'm not able to use
I have tried to cancel my add-on via the app and even through online live chat however it is still showing up on my account. Live chat I was told it has been cancelled but on my account it states the add-on is on going. I am a little frustrated now s...
