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Conversations

Shaunpea

I have been reading fair usage data and people being charged with hardly any use. This happened to me in August 23. I never got a reply from an query and never pursued it but i believe i was overcharged £50+. How can i have this investigated please. ...

Shaunpea by Fledgling
  • 156 Views
  • 1 replies
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Best solution Mick

HiDoes the daily £2 roaming charge apply for using UK Three SIMO phone in the Republic of Ireland?Can't find a definitive answer anywhere.Thank you  

SCR by Fledgling
  • 259 Views
  • 2 replies
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Three account - email address

So I had an old account which had a specific email address, I left three probably about a month or two ago.I rejoined and want to use the same email address but Three have this thing where you have to create another email address per account which is...

schilwan by Fledgling
  • 391 Views
  • 2 replies
  • 0 likes

Suspended account

My accounts have both been suspended due to late payments,I did have a payment plan with them but unfortunately lost my job,but I'm in a much better position now to pay both off but can't seem to get through to anybody who knows what they're doing ac...

Cancel contract

Good afternoon, I leaving the country. I would like to cancel my contract(07*********) and I would like to save my phone number. Maybe you can give me some advice how is better to do?  

Lina by Fledgling
  • 259 Views
  • 2 replies
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Upgrade done no device recieved

Hi,Did an upgrade on 29/06 and all went through. For whatever reason device was not sent although I have all documents (contract etc) I have been trying to chase costumer service but they say - wait, it's all in processOn 26/07 Direct Debit payment f...

agritaL by Fledgling
  • 267 Views
  • 2 replies
  • 0 likes

Daily roaming passes

So apparently I have "up to" 56 daily roaming passes included in my plan. But how would I check my balance on that? All seems very vague 

GarethH by Fledgling
  • 306 Views
  • 1 replies
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I cloud subscription

I cloud have contacted me and say thst my photos will be deleted if I do not pay a subscription. Before I do this I need to know if this is genuine.

KateC by Fledgling
  • 389 Views
  • 3 replies
  • 0 likes

Changing phone number

I’ve just upgraded from pay as you go to a pay monthly sim I don’t want the new phone number that’s come with the sim I want to continue using my normal number ( that was on my pay as you go 3 mobile sim ) how do i achieve that I seem to not be able ...

Phil25 by Fledgling
  • 384 Views
  • 3 replies
  • 0 likes