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Conversations

Wrong MSISDN

I originally ported to Three from another network and elected to retain my previous number. However the MSISDN on the Three SIM is wrong and does not correspond to my Three phone number. I had visited a Three store to get the MSISDN on the Three SIM ...

Aridad by Fledgling
  • 1975 Views
  • 1 replies
  • 0 likes

Voicemail and forwarded calls

I forward calls from my home (landline) number to my Three number, but Three then doesn't allow a voicemail to be left. It works fine if I ring the Three number direct.Is this a bug or undocumented feature?

Keep my number

My contact ends on the 24th August I have got a new contact with 3 but I want to keep this number I have had it 20 years, if it can’t be put on to my new contract, can it please be sent to me as a 3 pay as you go sim hope to here back very soon, I do...

Darren53 by Fledgling
  • 4221 Views
  • 1 replies
  • 0 likes

false account

I have qty 5 physical devices (qty 5 sim cards) however qty 11 direct debits from my Bank account, each having its own account number. after spending all day on the phone talking to support, and a Store it been established that this was due to upgrad...

tm by Fledgling
  • 1459 Views
  • 1 replies
  • 0 likes

Spending Limit resets to zero

I have tried setting the spending limit to an amount in both the app and my3 website and each time I get a message…Great news, the spending limit of GBP 0 that you requested is now active. If you require more information please call 333 or, if abroad...

JMC by Fledgling
  • 2484 Views
  • 1 replies
  • 0 likes

Data roaming not working in the USA

Hi there. I'm in the US and I can't use the Internet data. I have data roaming set up on my phone and I have international roaming on my account. Can anyone suggest why? Thanks. 

gail381 by Fledgling
  • 16657 Views
  • 9 replies
  • 0 likes

Roaming charges offer

All, I would like to know if anyone else was offered the opportunity to get free roaming if you signed up for a contract before the 1st Oct 2021? I was offered this and signed up 30 Oct 21. I have recently found out that as 3 did not process my contr...

DS by Fledgling
  • 10825 Views
  • 19 replies
  • 0 likes