Accounts and services - Get support for Three services

Data roaming not working in the USA

Hi there. I'm in the US and I can't use the Internet data. I have data roaming set up on my phone and I have international roaming on my account. Can anyone suggest why? Thanks.

Random call from three to upgrade my current sim only phone contract.

Hi there, This is my first post here so I might post this in the wrong place!But yesterday and today I've had a calls from Three's promotional team to get me to upgrade my sim only contract. And today they sent me an email about what was offered. My ...

Roaming charges offer

All, I would like to know if anyone else was offered the opportunity to get free roaming if you signed up for a contract before the 1st Oct 2021? I was offered this and signed up 30 Oct 21. I have recently found out that as 3 did not process my contr...

Topped up a wrong number

Hi I wanted to top up my friend number online but unfortunately I roped up a wrong number . The wrong number I toped up was 07*********

Best to worst customer service

What has happened to Three lately. Customer care is non existent and loyalty no longer important. What a shame. Was just reading your latest reviews and the bad ones are starting to catch up with the good ones. I was one to write excellent reviews ...

Question on Go Roam in EU countries by using pay as you go

Hello thereI have been in another European countries for about 1 month, and I have to go for the next preceding month before returning to the UKI understand that there is a 12GB fair use policy limit every month for Go Roam in EU countries, what I wo...

Feedback

Good afternoon, I would love to leave a review for one of your advisors, her name is Shalon Bardeskar, I hope I spell it correctly, she was a lovely and extremely helpful person to talk to, she was the only one that really helped me since I started t...