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Conversations

End contract notice and PAC

Have contract 3 mobile .it runs out Jan 2032 . Dont have date of exact end of contract as 3 does NOT make it clear.  First upgrade date is 28 December.  Presumably the 21st December bill is last as 3 mobile bill is paid ahead. Billed 21st month. So p...

Nsims by Fledgling
  • 1814 Views
  • 3 replies
  • 0 likes

Why can’t 3 get it right

I’ve been with Three for several years. I updated to a new plan based on an offer £14/month with 6 months half price. I received several letters each with the wrong plan details. Spent a long time with CS correcting it. First bill has arrived and gue...

Social tariff

Hello,]Is anyone know if Three offers ‘social tariff’ plans for low income and benefits customers?

scorrrp by Fledgling
  • 2824 Views
  • 2 replies
  • 0 likes

Cancel contract

Hi . I have two numbers with three . The number I want to cancel has not been used for a couple of years and want to save money and cancel it but I do not have the sim, do not have a password or login details or paperwork for customer services to can...

Cc by Fledgling
  • 1709 Views
  • 1 replies
  • 0 likes

eSIM for US iPhone (update

I visit the US regularly and plan on purchasing a iPhone 14 Pro while there. As most know the US model doesnt accept physical SIMs.Are Three able to provide eSIMs yet? If so, can I get an eSIM and keep my current pre-BREXIT plan?

richmoo by Fledgling
  • 1712 Views
  • 3 replies
  • 0 likes

Best solution How long without making a UK based call

I have a UK monthly sim only contract but am currently away from the uk for an extended period .I am using my  included “go-roam” facility to make calls and for data , but obviously these are not directly via the 3 network . Is there a maximum period...

Keved by Regular
  • 1149 Views
  • 1 replies
  • 0 likes

Can't log in/register

Tried absolutely everything. Messaged support and reset my password twice but still get an error message and still can't log in to my three. Really disappointed and thinking of switching already...