Accounts and services - Get support for Three services

Three+ Device Compatibility

I have an iPhone 7 and iPhone 8, none of them are compatible to update the Three+ app to get my rewards. What else can I do to get my rewards? Thanks, Jon

My SIM card suddenly not working, can't make any calls and texts

On 22nd October, my SIM card suddenly not working any more. I just topped up on last few weeks for three month plan. I don't have service, can't make any calls and text messages. I have owned this SIM card for almost 8 years. There is no messages but...

Not receiving OTP texts

Is anyone else having issues logging into MyThree and Three+ because they're not getting the texts with the OTP? I've re registered and done everything I was supposed to do, I can log in but then need to verify with a one time password which I never...

three + and mobile broadband?

ow do i sign up for three + if the Sim is assigned to mobile broadband rather than a phone?

Paul smith

I am trying to get pre-sale paul smith tickets on the appt its not allowing or shwing for aberdeen

Can not re register

Hi am failing to re register my three number

Unable to re-register or login to Three+ app after porting number

Recently ported the same number from PAYG to monthly (same Three provider)Then the Three+ rewards app stopped working. Logged me out at first, re-logging says my password is invalid. Forgetting password gives an error of invalid number. Trying to re-...

Cancel Contract

Hello, I hope this message finds you well. I wanted to reach out regarding the recent communication about the termination fee associated with my contract. I have come to realize that I unknowingly entered into this contract without fully understandin...

Support Live Chat keeps disconnecting

Has anyone else found that the Three Live Chat for support ALWAYS disconnects recently?Both my partner and I are on Three, and have had a plethora of issues with both our accounts (data cutting out on holiday when limit has not been reached, not been...

Presale Tickets Not in Three+ app?

Hi. Some upcoming presales are not listed in the Three+ app at all.Please can you let me know what the process is?I can see info saying that the presale codes become available when presale opens but some are not listed in the first place even though ...

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