Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
Our three mobile broadband unit has performed very poorly, when I put the sim card in my phone it works brilliantly but in the unit the signal is rubbish. I feel that we are being fobbed off when three are unable to improve it as for about the first...
For more than 5 years i have had very poor signal but the map says 5G 4G signal is top tier as it should be as I'm right next to a busy town with amazing coverage well so the map says. The issue is i can hear people perfectly but when i call lets say...
I had my phone stolen on NYE after only a couple of days of using it. I’ve provided proof of purchase to three but they state they are unable to block the IMEI because the receipt (proof of purchase) doesn’t contain the IMEI. After speaking to Argos ...
Hi , Does anyone know how to add a preloaded Data Only Sim that I use in my MiFi device to the My3 account?I thought I would be able to just add the data only sim phone number to the account but can't see how to do it.
I need some documents like proof of purchase and proof of barring from three
Hello I updated my phone to the iphone 16 pro just over a month ago and have been having problems making and receiving calls this last week but only on the occasion.Most of the time my calls will go through with no issues and then occasionally I will...
Hi,I've been thinking about ways to reduce the impact caused by network congestion. Are there any settings customers can change to improve the service and reduce the probability of congestion?Thanks.
PAC codes are a nightmare. I have been provided a PAC code from Vodaphone to transfer across my number to a new Three contract, however when i use the online switcher it says the code is invalid and trying to do the same using the online chat just do...
Dear Sir Calling and explaining everything to consumer support, business support, and consumer support was really tiresome for me. I'll explain again now... Last week my phone was stolen and I lost phone number data everything. As a result, I cont...
I left Vodafone because I wanted nothing to do with them due to their greed and breach of contract. Had I been made aware of the proposed merger, I would not have taken out my current contract. I assume that I will be able to cancel my contract witho...
