Network

Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.

cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

How to ensure your phone is ready for the 3G switch off

We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity;   1. ...

JonathanB by Community Moderator
  • 16351 Views
  • 22 replies
  • 2 likes

4G Calling Abroad

Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...

JonathanB by Community Moderator
  • 6386 Views
  • 2 replies
  • 3 likes

Best solution Swapping a number between three sims

Hi I want to change my contract to a phone from Samsung with a three contract sim. I'm currently om three but they can't match the deal even via an upgrade. If I was to take out the new three contract via Samsung is it possible to transfer my number ...

NW by Fledgling
  • 34201 Views
  • 13 replies
  • 0 likes

Signal

My signal randomly goes on and off on random places then only works if I have Wi-Fi on or if I switch my phone on and off! Never works at my work anymore but did before anyone else have this problem? 

Kayla19 by Fledgling
  • 1860 Views
  • 2 replies
  • 0 likes

Net work

Hi am new to three community. I just wanted to say I am very happy with three net work I have been with them for years. I have three contracts with them. I have iPhone 13 pro max, iPhone 13, and iPhone 11 and I have had no problems with them I also h...

3Me-King by Fledgling
  • 1638 Views
  • 1 replies
  • 0 likes

Mike

I'll try here as i am not getting any help from Three through the normal channels.2 months ago i joined Three from Vodafone and have not had a working phone/network since.I have been messed around,ignored, fobbed off and left absolutely powerless to ...

mike by Fledgling
  • 2290 Views
  • 2 replies
  • 0 likes

Thoughts on customer service phone calls

What's your experience of three call centres? I find it one of the most frustrating things in life. I blame the system to a degree as the people are following a script and not allowed to think for themselves.  Sometimes very rude. Constantly saying h...

Network

I've been with Three for nearly 2 year's now and I find three's network in the UK to be honest and reliable this is my experience anyway I specially like having unlimited data to use when needed in this day and age it's essential to have this. 

Dar2169 by Fledgling
  • 1904 Views
  • 2 replies
  • 0 likes

Anyone use the 3+ app?

Does anyone use the 3+ app? For those who don't it's 3's way of offering customers discounts and offers. Currently there are 13 offers on the app so 3 needs to put in more effort.

sc1999 by Local celebrity
  • 7057 Views
  • 9 replies
  • 2 likes

New iPhone13

Hi all I purchased the iPhone13 mini last week I’m looking for tips or hidden features as it works differently to my old iPhone 8

Labels