Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
I've had the same number for around 15 years no problem, as of this morning I am unable to recieve any updates calls from other networks and landlines, after 3 hours on chat, a visit to the three store and on call to another person they've now said t...
I have stopped receiving calls since the afternoon.. I can call and internet is working fine!!
I have been unable to make or receive calls in or near my home for the last three weeks. I’m in Hatfield Hertfordshire and have the problem around the town or near my address. I can make calls from near Hatfield House and in the 3 shop in Welwyn Gard...
What is going on with your network? Ok I admit I’m in a small remote place…BIRMINGHAM…the uk’s second city…but my calls which have never been good are totally useless, dropping after a few seconds. It’s hardly worth having this phone right now I need...
Hi! I just activated my Esim. I got 5g network but i can't received any calls or texts. Do i need to top-up? Please help. Thank you.
Whats wrong with 3 again. I cant receive calls I cant call anybody . What a rubish company it is every month we have the same problem
I’ve been unable to receive phone calls for 3 days now. Can you please confirm when this will be resolved . Thank you
This is happening to my wife as well, the Phone is not ringing or showing a incoming call when someone calls, also when dialling out it appears that my phone is not connecting, however it connects to the other caller, but I can’t hear or talk to them...
Hi all,Is it normal to have absolutely no notification of lost service? There is a network outage in our area, it's been out for a week. No data, calls or text. It's listed on the network status page if I search.However, we've had no information what...
For the last couple of days I have tried to make some outgoing calls and none of them are connecting. I just get silence, no tone of any kind. I have tried a shut down of the phone, turned airplane mode on and off and reset my network settings and st...
