Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
I am currently in India and cannot receive calls to my mobile. I can receive SMS, make outgoing calls and use data but when people try to phone me from UK they get the message "this number is not able to accept calls". I have tried different networ...
In the next few months might Three give us: 1) Missed Call Alerts2) Visual Voicemail for android and ios 3) the ability to switch off / on regular voicemail without having to call 333 or taking part in a Live Chat Three is supposedly one of the "Big...
Despite blocking a particular number on my iPhone, the number is still able to call and text me. Is there any other way to manage a particular number from contacting me?
I ordered an iPhone 13 on the Advanced Data Plan for 100GB of data at £43 monthly. I paid the £30 upfront fee and the iPhone was delivered to me on Wednesday. I put the Sim into the phone on Thursday but discovered nor only had the back glass of the ...
New customer, after 4 minutes the 3 network just drops the call. You can phone back immediately, but same again 4 minutes and 3 network drops the call again. At least the network is consistent! Anyone got any ideas?
Been with 3 for over 15 years, have 2 mobile contracts and a broadband contract, I've never known it to be as bad as it has in the West Lothian area the last 2 weeks, first of all at my work in the ****5ep area, zero signal virtually all day every d...
I am using a PAYG sim and I'm now abroad. I have to switch to a local sim. How could I forward all my calls to my husband's UK number so that I would not miss important calls?
Hi,I bought a sim free contract from Three and ported my old number across from Virgin.However when I send texts, some are correctly sending from my ported number (which is obviously what I want) but some are still sending from the 'temporary' number...
Hi everyone,We're aware that some of our customers are having issues placing calls this morning. We're working to investigate and resolve that as soon as possible and will post further updates here. *Update 11.15am*The issue is currently being resol...
Myself and my partner have just switched to three and took our numbers from virgin, her phone is not allowing calls or for me to call her from any phone but mine is fine. Anyone any ideas? Cheers Jim...
