Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
Just over a month ago the mast which is closest to my home went offline. According to Three's service status page upgrades were being performed. Following the first week the status page had reverted back to being no issues, however last week there wa...
I live in Spain and have a PAYG UK sim in my second phone - to use when I am back in UK and to access certain online services with UK number. I purchased a 10 pound top up when I was in the UK in March and everything was fine. I used data or made c...
I've recently moved and i now have next to no signal at my new flat.I have to sit in one location to get enough 4G to be able to use whatsapp.Do you offer any kind of network booster? or a 4G wifi router i could use?Thanks
I got a text from you last week informing me that you intend to switch off the Home Booster Signal box saying they are no longer needed. Well I’m sorry to say I need mine as without it I don’t get a signal, even with WiFi calling enabled on MY phone ...
Vodafone has a tool on their website where you can check if 5G will be rolled out in your location in the next 3 months. Why doesn't Three have something similar? Is there any way to check if 5G will be rolled out near me soon?
Instead of deleting my post, fix your rubbish network. You have left a whole market town with no service.
Has anybody noticed 3 network coverage is getting worse,it's never been the best indoors,but now it's almost as bad outside,very limited Internet & speed is appalling,getting to the stage that I need a more dependable network
Been a 3 customer for many years here and although I've been informed (by 3) there's a transmitter at Bluebell Hill (1.5 miles away) the signal here is still really poor.
3 is a great network as far as I’m concerned, but I know people who left three due to their experiences with network failures and reception issues. This has been ongoing for years now. What will 3 be doing about this?.
I have had no end of trouble with my 4G service on my so called home broadband either going off completely or dropping to 3G. There has been no further areas upgraded to 5G within 30 miles so that is never coming. You need to stop the 3G switch off i...
