Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
Hi i have a s21 ultra and i keep having this problem where im calling someone or receiving a call and i can hear them but they cant hear me whats so ever and when i try calling them back its the same im having to either wait a while or restart my p...
I keep reading posts about 5G signal issues and the lack of coverage now this may sound a bit complicated but as I understand it a 5G signal is much less able to penetrate through things like walls windows ECT in the same way that a 3G/4G signal can ...
Is there any way you can improve the service in Lympne ct21
about a week ago I contacted three customer service to cancel my mobile broadband contract with three this was to do with the fact that signal quality was bad in my aria or so i thought however I was put through to some one from the tech service he e...
Just to let you all know that I'm seeing a distinct improvement in the Three network in the Cardiff and in particular the Penarth areas. There's still some way to go such as in Leckwith which seems to have major capacity issues. But overall I'm notic...
Just over a month ago the mast which is closest to my home went offline. According to Three's service status page upgrades were being performed. Following the first week the status page had reverted back to being no issues, however last week there wa...
I live in Spain and have a PAYG UK sim in my second phone - to use when I am back in UK and to access certain online services with UK number. I purchased a 10 pound top up when I was in the UK in March and everything was fine. I used data or made c...
I've recently moved and i now have next to no signal at my new flat.I have to sit in one location to get enough 4G to be able to use whatsapp.Do you offer any kind of network booster? or a 4G wifi router i could use?Thanks
I got a text from you last week informing me that you intend to switch off the Home Booster Signal box saying they are no longer needed. Well I’m sorry to say I need mine as without it I don’t get a signal, even with WiFi calling enabled on MY phone ...
Vodafone has a tool on their website where you can check if 5G will be rolled out in your location in the next 3 months. Why doesn't Three have something similar? Is there any way to check if 5G will be rolled out near me soon?
