Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
I received a payg simcard replacement the previous one I lost and I had it blocked it. the replacement I received has been activated about 2 weeks ago I have signal(bars) but I cannot receive calls or texts not even my voicemail for some reason or t...
Hi. Can someone advise how to activate my new SIM card when I renewed my contract ? I have inserted the sim but it is pay as you go and it has different number. I was promised my number will stay the same . Is this a case that it will be the old sim ...
Hi,Newbie here. I recently migrated from smarty to 3, and when i had smarty one of the the mobile wifi devices i have, connected to the mast at 5g or lte speeds. Anyhoo i was unwell and wasn't using it much and then a good 3 deal came along and i pop...
My number has it been ported to three fro O2 yet
Requested a new sim because changed hand set and the sim tray in Old phone was stuck...managed to retrieve old sim the following day...assumed old sim would stay active until new sim arrived- nope 3 disconnected it despite knowing royal mail on strik...
Any number, I daily, it says, I don't have access.
Hi,I bought a sim free contract from Three and ported my old number across from Virgin.However when I send texts, some are correctly sending from my ported number (which is obviously what I want) but some are still sending from the 'temporary' number...
Hello!My partner ordered a phone on 3 from affordablemobiles.com over the phone. Five minutes later, I noticed a better phone for only slightly more, also on 3. We tried to cancel the first order, but they said it was too late and it was already bein...
Got my s22 ultra with 100gb monthly data delivered yesterday, but I got no data. Phone asks to sign in to three, and I get redirected to top up page. But I'm on 24 month contract with 100gb of data. SIM is placed in SIM 1 slot as I've read for data t...
Hi. Iam traveller and my phone is 07********* I dont know why i got this mes from you guys :Hi there, We're looking into your issue now, and we'll be in touch as soon as possible. Your issue number is: 002*****" And then i canot use my sim anymore. ...
