Network

Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.

cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

How to ensure your phone is ready for the 3G switch off

We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity;   1. ...

JonathanB by Community Moderator
  • 14527 Views
  • 22 replies
  • 2 likes

4G Calling Abroad

Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...

JonathanB by Community Moderator
  • 5092 Views
  • 2 replies
  • 3 likes

iPhone 14 eSim

Apple have announced the new iPhone 14 phones, and the U.S. models are eSim only.I wonder how long UK and European models will have a SIM card? 

Speed cut down

Network is going to be crap,  internet spet les then 5kb/s with straing 4g+ its fake. Phone lte. Lte +, sims swam swap, phones, is same problem for lots friends,  traveled day by day different place aroud uk . Almoust without speed. Its not possible ...

Boontr by Fledgling
  • 1238 Views
  • 1 replies
  • 0 likes

Credit card payment

Hello, I live in the US and I purchased a pay-as-you-go card online for making calls and for using data while in the UK. When I was trying to purchase a top-up from my phone, it asked me to enter my postal code and it doesn't work. It says that there...

Calling

Hi i have a s21 ultra and i keep having this problem where im calling someone  or receiving  a call and i can hear them but they cant hear me whats so ever and when i try calling them back its the same im having to either wait a while or restart my p...

H4700n by Fledgling
  • 2825 Views
  • 4 replies
  • 0 likes

Holding on to my number with no contract

Hi I've had a contract with Three for a few years. I am wondering if I can stop my contract but not lose my number and my account and then restart paying at a later date?Thanks    

CONNECTION ERROR INVALID MMI CODE

Morning all....my contract with 3 ends 6/9.I have bought and installed yesterday a new Global sim from Worldsim. Worldsim have confirmed the new profile etc for their sim is set up correctly, but I am CONSTANTLY getting the message...."CONNECTION ERR...

Billy1 by Fledgling
  • 2414 Views
  • 1 replies
  • 0 likes

Unknown Error with PAC code

Whilst trying to transfer numbers with PAC code (from Virgin Mobile), I got to the switching form and it kept returning "Error Message, Unknown Error". All the info is correct. If anyone knows a fix that'll be great thanks, also as I inputted my PAC ...

Z1ggles by Fledgling
  • 2758 Views
  • 1 replies
  • 0 likes

App doesn't allow me to register

I was in danger while I was abroad and I couldn't use my network. not even the 333 number was working. I tried about 10 times to chat with someone and no one replied. Set up the app was never so stressful and complicated since is not taking my email ...

NellyR by Fledgling
  • 1196 Views
  • 1 replies
  • 0 likes

e-Sim Montenegro

Hi All,Travelling to Montenegro next week and they do a very good tourist e-Sim as for some reason roaming in Montenegro is very expensive.However getting any details from Three how to use this service is challenging. I have a compatible iPhone and h...

pdturbo by Fledgling
  • 4004 Views
  • 4 replies
  • 0 likes
Labels