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Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.

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How to ensure your phone is ready for the 3G switch off

We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity;   1. ...

JonathanB by Community Moderator
  • 14413 Views
  • 22 replies
  • 2 likes

4G Calling Abroad

Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...

JonathanB by Community Moderator
  • 5001 Views
  • 2 replies
  • 3 likes

Voicemail problems

Hi normally my voicemail was off now i am receiving lots of voicemails texts can you please stop thanks

Best solution Voicemail charges?

I've always had voicemail turned off since being with Three due to charges. I was surprised today to receive a voicemail. I've tried to find out through my account if there is a charge for listening to these messages, but it's not easy. I have no ide...

tippy by Regular
  • 8504 Views
  • 8 replies
  • 0 likes

Playstation Network Not signing in

Playstation Network Sign in on PlayStation 5 not working. Tried on multiple Three 5g hubs and multiple playstation 5s in the household. I have attempted every possible solution.This seems to a problem on the hub end.

hazmuh by Regular
  • 1967 Views
  • 3 replies
  • 0 likes

Why my Internet not working

  I have lost the connection from my phone I don't know why my Internet not working     

Kubook by Fledgling
  • 1608 Views
  • 3 replies
  • 0 likes

Access Voicemail from another phone

Just curious if anyone knows how the Three system knows which voicemail account to access via just the PIN? To access your VM from any phone, you can call +447782 333 123, followed by your PIN.Given that the PIN can be a minimum of 4 numbers, there's...

Best solution voicemail

hi does anyone know if i can decrease the ring time before it hits voicemail at present its set to 30 secound i want it set to 20 secounds as people tend to hang up before its hitting voicemail 

How to disable voicemail??

Does anyone know which options to choose in Three's automated support system to reach this mythical 'turn off voicemail' option? The website just says 'call 333' but when I do, none of the call menu options relate to voicemail settings, and there doe...

Voice message note for un attended call

Hi, i want to know if someone calls me and i didn't attend a call due to any reason like being busy or away from cellphone, i want to leave a voice message for them to sound automatically after end of ringing . Whats the procedure for it ?

Voicemail turn-on/turn-off

Why do we need to call customer services to activate/deactivate voicemail?. Every other network I know has a self-service option. Why not Three ?

Laz by Fledgling
  • 4916 Views
  • 3 replies
  • 5 likes

Long overdue changes for 2023

In the next few months might Three give us: 1) Missed Call Alerts2) Visual Voicemail for android and ios 3) the ability to switch off / on regular voicemail  without having to call 333 or taking part in a Live Chat Three is supposedly one of the "Big...

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