Network

Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.

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How to ensure your phone is ready for the 3G switch off

We’re phasing out our 3G network and aim to switch it off by the end of 2024. It’s a good time to make sure your settings are correctly enabled, to make the most of our network. How to ensure your device is 4G ready If using a dual SIM phone, check ...

JonathanB by Community Moderator
  • 3668 Views
  • 7 replies
  • 1 likes

4G Calling Abroad

Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...

JonathanB by Community Moderator
  • 3150 Views
  • 2 replies
  • 3 likes

Best solution Wifi Calling texts not working

I have two iPhones with two different Three numbers.  Neither are receiving texts over wifi calling.  Both are fine for actual calls using wifi calling.  "Three Wifi Call" is displayed at the top so they are connected.  Is there a current issue?  I'v...

Best solution Pixel 6a

Will Wifi-Calling and 4g Calling both work on the pixel 6a if bought from Argos?

4G-5G hub

hi all 3 tech's can i plug in a land line in to my hub and use the land line number with the hub

App doesn't allow me to register

I was in danger while I was abroad and I couldn't use my network. not even the 333 number was working. I tried about 10 times to chat with someone and no one replied. Set up the app was never so stressful and complicated since is not taking my email ...

NellyR by Fledgling
  • 1025 Views
  • 1 replies
  • 0 likes

No WiFi calling option

Hi all,  I have an unlocked LG G8S ThinQ mobile. Strangely there is no  WiFi calling option  on my mobile.  Three tells me that my phone is not compatible with Three's WiFi Calling service and that I should to contact LG for software or firmware to e...

Wifi

I have an Alcatel Pixi 4 phone, on the 3 network. My internet provider is Virgin media. Can I connect to virigin media from my phone? When I remove the ethernet cable from the hub, neither the phone, nor my PC identifies the wifi SSID name.

Nodden by Fledgling
  • 973 Views
  • 1 replies
  • 0 likes

Wifi

the best thing I have from three is my WiFi no landline needed you can take it with you when you go away just can't wait till we get 5g coverage where I am

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