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I got call this morning about a free sim card

by LizzieC in Account and services
3 weeks ago
3 weeks ago
They said they were updating sim cards, and giving a discount on my charges.  I got suspicious when they asked me to confirm my email address. Was it right in thinking this was a scam?

Data 24gb 24 month, I cannot find how to check on ...

by Edmac in Account and services
3 weeks ago
3 weeks ago
Bought 24gb sim data only cannot check on usage(in Wi-Fi unit and working)

Data park reload

by KeyserSoze007 in Account and services
2 weeks ago
2 weeks ago
Trying to by another data park as my current one is now 0. How do I delete the old data park in order to buy a new one ? 

Why can’t I send a text message to an Australian n...

by Csmg12 in Account and services
2 weeks ago
2 weeks ago
When I try and send a text message to an Australian number, I just get The not delivered message

Three texting incorrect data to customers

by fiduscustos1- in Account and services
2 weeks ago
1 Like
2 weeks ago
1 Like
Receiving texts from three with incorrect information about data allowance 

NO E-SIGNATURE DOC RECIEVED

by Breigheb1 in Account and services
3 weeks ago
3 weeks ago
Never in all my years have I dealt with such appalling service. Placed an order confirmed at 11.30am still no e-signature sent. After 8 hours speaking to multiple people and told multiples of contrad...

7 day roaming time. How long exactly? Hours etc.

by NobodyReally in Account and services
4 weeks ago
4 weeks ago
I have purchased a 7 day EU roaming pack and will be landing in my destination country on sunday the 30th Nov around 1330.  I will be leaving that country Sunday 7th Dec at 14:30. This is just...

Physical bill with address and name

by Samir-Kahvedzic in Account and services
a month ago
a month ago
...nclude: My full name My address My Three number/account details The date of the bill/statement Can you confirm if this is possible for prepay customers, and if so, how I can request i...
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  • Pay As You Go

Change user names for multiple lines in account

by localhero13 in Account and services
a month ago
a month ago
Hi all.  I have three lines showing in my dashboard, all listed with the same name "Richard Mobile".  Is it possible to change these nicknames to reflect the names of the users?

Incorrect 12GB fair usage texts and roaming charge...

by Travelboff in Account and services
a month ago
a month ago
On unlimited data package.  Arrived in Thailand and turned on phone and mobile data.  Within a few minutes received a text saying I had used 80% of data allowance, then a few minutes later ...
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