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A place to learn, support and collaborate with each other. Find answers and ask questions on any of your device, network or Three related queries.

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Community activity

Signal keeps switching to 4G LTE

I have a new NR5103EV2 5G home broadband hub and the signal keeps switching between NR5G-NSA and LTE, this is accompanied by the light on the device changing from blue to green. The signal strength is reported as excellent (-78), the device is on the...

Unable to call landlines?

Weeks of difficulties & frustration with Three!! I cannot make outgoing calls to any uk local rate landline number from my new iPhone 15? Told incorrect information twice, increased cost & credit cap (made no difference) and that my issue/ fault is u...

Quayle1 by New member
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No network!?!

36hrs+ in Cornwall with no phone signal or mobile data with no explanation. What’s going on!?!? I’m losing business by the minute as I can’t use my phone for anything!?!

Fletch by New member
  • 29 Views
  • 1 replies
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EU roaming not working

another one whose phone stopped working on arrival in Europe at the worst possible time.  it worked perfectly on a trip to Malta a couple of weeks ago.  but isn't working in the Netherlands when we desperately need it (literally in A and E). tech sup...

GawainGK by New member
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Can Three Cancel My Contract?

I have one of the older sim only contracts with the worldwide roaming included and i've been on a rolling monthly contract since the fixed term ended last year.According to Martin Lewis and other conversations on here, I should be able to keep my old...

eSim & SMS Messages

I have recently moved my number from physical to eSim, all with Three.Since the move to eSim, I have not been able to send SMS messages to people Is there something I've overlooked? A setting maybe? 

Lost sim

Hi all! I am on holiday in Mexico. I seem to have lost my pay monthly 3 sim out the back of my phone case when I switched it to a local sim. Sim is blocked but I was wondering if my friend can pick up an unassigned sim for me in the UK? She is joinin...

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