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A place to learn, support and collaborate with each other. Find answers and ask questions on any of your device, network or Three related queries.

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Community activity

Receiving calls and texts whilst abroad

I am finding conflicting answers on the website. If you are in one of the 71 countries but don’t want to buy the data packs and have zero spending cap. can you still receive calls and texts from UK? 

Blurkle by New member
  • 3 Views
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Roaming Abroad

Hi,Anyone else had issues with roaming abroad, and Go Roam ATW passes activated inadvertently?? I’m currently in the USA and twice now my 3 Go Roam ATW passes have activated even though my iPhone Mobile Data and Roaming are both set to “off”. I reset...

Signal keeps switching to 4G LTE

I have a new NR5103EV2 5G home broadband hub and the signal keeps switching between NR5G-NSA and LTE, this is accompanied by the light on the device changing from blue to green. The signal strength is reported as excellent (-78), the device is on the...

Unable to call landlines?

Weeks of difficulties & frustration with Three!! I cannot make outgoing calls to any uk local rate landline number from my new iPhone 15? Told incorrect information twice, increased cost & credit cap (made no difference) and that my issue/ fault is u...

Quayle1 by Fledgling
  • 36 Views
  • 1 replies
  • 0 likes

No network!?!

36hrs+ in Cornwall with no phone signal or mobile data with no explanation. What’s going on!?!? I’m losing business by the minute as I can’t use my phone for anything!?!

Fletch by Fledgling
  • 38 Views
  • 1 replies
  • 0 likes

EU roaming not working

another one whose phone stopped working on arrival in Europe at the worst possible time.  it worked perfectly on a trip to Malta a couple of weeks ago.  but isn't working in the Netherlands when we desperately need it (literally in A and E). tech sup...

Can Three Cancel My Contract?

I have one of the older sim only contracts with the worldwide roaming included and i've been on a rolling monthly contract since the fixed term ended last year.According to Martin Lewis and other conversations on here, I should be able to keep my old...

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