Home
Our new roaming giveaway is live find out more here!
Give us your feedback about how easy you've found getting ready to roam on the above linked article, and you'll be in with the chance to win one of 10, 7 day Go Roam passes to use in Europe and Around the World destinations. Prize draw open till 01 May 2024

Welcome to
Three Community

A place to learn, support and collaborate with each other. Find answers and ask questions on any of your device, network or Three related queries.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
13457members
22436posts

Get the most from your community

Search for topics above or start a new conversation if you can’t find what you’re looking for.

For help signing up, check our FAQs.

To get you settled in, find tips on how to use the community and take a look at our community house rules.

Start a conversation

Featured Posts

Community activity

Start a conversation

Ne242ew

I got a phone call from one of you call center of me phone samsung galaxy z5 fold 2 of them I said yes but got the sim card but no phone 

“Amazing” deal 😂😂😂

Got an email from Three ===============================This new exclusive offer has your name on it. As a loyal Three customer we’re offering you incredible savings when you take out an additional contract. Share the UK’s Fastest 5G Network with love...

IMG_8640.png

Exclusion?

HelloI found out by mistake(looking through paperwork)that my contract with Three ended in June 2023. I have an unlimited contract with a phone I paid for.Since contract ended I kept on paying for the full price.Contacted customer service and they sa...

Dana5th by • Fledgling
  • 38 Views
  • 0 replies
  • 0 likes

ZTE MC888 5G router USB C port not working

My ZTE MC888 router has a usb c port at the bottom which when I plug into my computer shows CD-ROM, and when adding a usb into it i am not able to add a public storage drive to my internet, is there a way for me to add this to my router? Or is there ...

Great Performance

Hi,Great performance ( network speed - see speed test) on Three today - wow - Seems when it’s good - is good ……( this is close to Gatwick & new 5G mast ) More like this please….. 

CleverTrevor_0-1713721706785.png

No service on my 3 sim in Greece

Hi I’m in Rhodes and my sim is showing ‘no service’ at all only can connect to WiFi I have a roaming data on my plan and it’s on.. I have tried to select a Manuel network but still not working. Any ideas thanks 

Deronke by • Fledgling
  • 68 Views
  • 2 replies
  • 0 likes

Zyxel NR5103E - yet another one that won't connect to 5G

I received my router and sim yesterday, it will not connect to 5G yet my phone gets full 5G signal when placed on top of the router using the same SIM. I read on another post here that there are some faulty routers in the system, I think mine was rec...

Sojourn by • Fledgling
  • 189 Views
  • 2 replies
  • 0 likes

Bad reception Oxford

Hi all,Has anyone else noticed how bad the network in the centre of Oxford is since few months ? There are places in Westgate where I used to sit and have good reception, not anymore. Constantly disconnects me at different places in town centre hope...

Jacek77 by • Fledgling
  • 59 Views
  • 1 replies
  • 0 likes
Load more
How to use the community

The articles below contain helpful info about the community, ranks and badges, and who you'll meet on the community.

About Three Community
Ranks and badges
Meet the community
House rules

Let's talk

Check out what our moderators are talking about and join the conversation. 

Most liked author
View All
Top solution authors
View All