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Billed Twice

HiPurchased a new phone via fonehouse , upfront free with £23 per month. I arranged a number transfer and after 1 day all sorted.Then got my 1st bill , bit odd. Of £26.Then 1 week later another bill of £26. I have raised this via chat and complaint b...

Complete Your OS Upgrade

Every time I update my phone 3 forces me to "Complete My OS Upgrade" which basically means "we are forcing you to look at these apps and select some for you to download to make us money unless you unselect them". I also have random games just appear ...

Yes by • New member
  • 3 Views
  • 1 replies
  • 0 likes

Slow slow slow

For the last week or so my 5g broadband speed is struggling to get above 2mbps until I reboot router then it goes up to over 100mbps for a while then drops again, my router is in the same place as always my signal is good at -80 average, I keep check...

VinyR by • New member
  • 35 Views
  • 1 replies
  • 0 likes

About insurance

Its been 8 days now since i Started the claim, i don't know how much it will gonna take more, whats the purpose of insurance here, already sent compliant two times, not getting any update, i can't wait for one another week. 8 days and no updates so f...

Karan by • New member
  • 26 Views
  • 0 replies
  • 0 likes

Best solution how to escalate a complaint

Hi i have been having trouble with my local signal and have been told this is an ongoing issue and no timeframe to solve it,  so i complained a few times and this morning after 20 plus minutes on the phone to three i was offered 15 days free as compe...

Robti by • Active
  • 58 Views
  • 4 replies
  • 0 likes

Unable to register to MY3

I previously had a contract with THREE and ported my mobile number to another supplier for a few months and decided to come back to THREE keeping my existing mobile number.Now the issue is that because I have a closed account with my mobile number, I...

mdc by • Fledgling
  • 39 Views
  • 2 replies
  • 0 likes

Zyxel NR5103E(V1) versus V2 Connection Issues

I have just been sent the newer version of the NR5103 (V2).And knowing the issues I had with the earlier model I made sure to match all the settings on the new version. The issue I have is the ipv6 v ipv4, and not being able to connect to most device...

Alx7 by • Fledgling
  • 54 Views
  • 3 replies
  • 0 likes
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