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A place to learn, support and collaborate with each other. Find answers and ask questions on any of your device, network or Three related queries.

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Community activity

genuine offer or a scam?

Are Three offering free phones to customers who have 3g phones that will not work after 3g is switched off?There is an email received saying that this is the case. 

EstherH by New member
  • 4 Views
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Cant port my old number to three

What stupid service does three have? I’ve been trying to bring my old number to three from the last 4 days. All it says it technical error whenever I try to do so. I went to Three shop, even they can’t fix it. This network is a joke

Split port?

I purchased a phone from 3 around 2 months ago, it took close to a month for me to receive the phone and since then I have been unable to receive calls or texts from anyone who isn't on the 3 network after transferring my number from o2 (I believe th...

Three won't send me a label to return router

I had a one month contract on the 5G hub as I wasn't sure it would work at my address. It doesn't, as suspected. So I cancelled my contract after a month as per the contract I bought. I have proactively been trying to return the router. I have called...

Three are taking the pee

OK so alot of sites and payment systems are now blocked, even some of three's own flipping links are broken, google search as become locked, granted this might be a glitch on Three's part but they way there handle this is flipping stupid.I woke up at...

rexzooly by New member
  • 52 Views
  • 6 replies
  • 0 likes

Receiving calls and texts whilst abroad

I am finding conflicting answers on the website. If you are in one of the 71 countries but don’t want to buy the data packs and have zero spending cap. can you still receive calls and texts from UK? 

Blurkle by New member
  • 24 Views
  • 2 replies
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Roaming Abroad

Hi,Anyone else had issues with roaming abroad, and Go Roam ATW passes activated inadvertently?? I’m currently in the USA and twice now my 3 Go Roam ATW passes have activated even though my iPhone Mobile Data and Roaming are both set to “off”. I reset...

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