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A place to learn, support and collaborate with each other. Find answers and ask questions on any of your device, network or Three related queries.

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Coffees voucher

How to I get coffee network drink voucher 

Sib by • New member
  • 12 Views
  • 1 replies
  • 0 likes

Usage history on PAYG

I used to be able to use the Three app to see all of my calls, text, data and ThreePay usage. I can’t see how to do that anymore? It’s a PAYG SIM. I’ve tried the website too and also can’t find the details I used to be able to see. Has access to this...

FaceTime not working

My phone number isn’t alloweing me anymore to FaceTime people or receive face times , I have service and can call on normal , I tried resetting everything on my phone , reconnecting the number to iCloud and to face times it accepts it but won’t let m...

Charges and data usage

Absolutely fuming, was going to Europe for 4 days so bought a weeks pass for £12 so I didn’t use my data and also bought to additional bolt ons at £5 each.came home and not got any data left and been told I have used it all whilst away and need to wa...

Serious problem with ZTE MF-286D

OK, the saga goes on. After hours repeatedly contacting the Indian support team and literally having to explain everything from scratch every time (VERY annoying!)  They failed to solve the frequent internet disconnections. They agreed to take away m...

Mounting 5G hub on an aerial pole

To try and get above treeline the best location for my 5G external hub would be to attach it to a TV aerial pole, fine hub comes with a pole mount kitBut the pole mount kit is designed to mount to pipes up to to 80mm  the aerial pole that I wish to a...

MymsMan by • Fledgling
  • 65 Views
  • 3 replies
  • 0 likes

Fraud device plan bill

I have got a bill through for a device plan which I didn't sign up for or have 4357468 can someone get back to me or call me to sort it out. 

Ahj3gt by • Fledgling
  • 98 Views
  • 4 replies
  • 0 likes

Problem with bills

I've been struggling with paying a bill for a week now. I made a bank transfer to my 3G account last Friday, February 28th, but the bill payment of £166.20 has not been made yet, which is really annoying. I put the customer number in the transfer ref...

3862722 by • Fledgling
  • 55 Views
  • 2 replies
  • 0 likes
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About Three Community
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