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A place to learn, support and collaborate with each other. Find answers and ask questions on any of your device, network or Three related queries.

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Community activity

Broadband not working.

My 5g Broadband has been intermittently dropping in and out all day. I’ve tried switching off and on again, updating the eero’s, resetting the router, removing and replacing the SIM card but it keeps happening.

NickW by New member
  • 40 Views
  • 1 replies
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What is vas please anyone no

Can someone help me all of a sudden I’m being charged for something call vas anyone no what this is I’m stressed out

Mel85 by New member
  • 20 Views
  • 2 replies
  • 0 likes

SIM card not working after upgrading

I received my new iPhone 16 pro yesterday and inserted my SIM (same SIM as before as advised by Three team) and I still have no service 36hrs later. I can only use my phone through wifi. Spoken to the Three team twice - both giving different advice. ...

5g Home Broadband and IOS devices

Installed 5g home broadband ( the one with outside receiver and Eero device) works well with my streaming devices but my Apple devices lose connection to the internet and it needs a reboot to get them back, some services like Google Maps work fine bu...

JJ484 by New member
  • 24 Views
  • 0 replies
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System fown AGAIN!!!

After being told on Thursday my Sim card the issue with my 5G hub the system has niw crashed altogether. I use internet for my Sky Glass so no broadband, no tv, no Akexa . Im on a 2 year contract but i want out now

Go Roam in ATWX Data charges but no internet

Hi everyone, I have been in the Caribbeans since October 3rd and had not organised to have data I've been ok not having Internet, not making calls or texts and only connecting to WiFi or hotspots when available. I had a text today saying I had ran ou...

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