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A place to learn, support and collaborate with each other. Find answers and ask questions on any of your device, network or Three related queries.

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Broad band

I have never came across a customer service as bad as this you cant get hold of any one unless you are trying to buy some thing if any thing happens after 8 pm you totally screwed and when you do they take you in circles i know another customer that ...

Third party charges

My Netflix account was compromised and neither Three nor Netflix can cancel my account, so I’m getting billed £17.99 a month for something I cannot access. the email address on Netflix has been changed from mine yet has my bank and phone details and ...

Refund For PAYG Credit - How to Contact Three?

I terminated my Three PAYG phone a few days ago and had some credit remaining. The email I received with the PAC advised I can apply for a refund and the link takes me to the Contact Us page. I telephoned Three on 03333381001 however the self serve I...

pototea by • New member
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Three otp not being received

I've upgraded my phone and I'm trying to set up my three app. However I'm not receiving my three otp to set it up. All other apps and websites otp are coming through just not threes.  Any help would be appreciated 

Mrobbo83 by • New member
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Accessing old mobile number

HeyI decided to move from EE to 3 due to finding a much cheaper deal. I have received my mobile phone from 3 and have a 3 sim card in the phone. However i have been told that i wont get my old (EE) mobile number until 25/09 even though the PAC code w...

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