cancel
Showing results for 
Search instead for 
Did you mean: 

Unabwl to register 2nd or 3rd sims

Bluemusiccat
Fledgling

Unable to register second or third sim card. When I go on to the account I do have and try to add another number, just takes me to log in

3 REPLIES 3
MZone
Key player

As far as I’m aware you have to register with a new separate email address for each account you have. Stupid I know but that’s the way it is at present. 

Paddiewack
Maestro

PAYG or pay monthly?

PeteG
Community Support Team
Community Support Team

Hello. 

If your new lines are on separate accounts, you would need to register them with a separate email and log in. 
If your new line is on the same account as your main one, the number should be added into the app so you can switch between them as you'd expect. 

I'm guessing that the numbers are not linked in the same account, if you contact the support team on our Contact Us, you can ask for your numbers to be merged into the same account. 

Pete.