On 16th December, I tried placing an order for a pay as you go esim worth 20 pounds. I entered in my credit card number and clicked the 'make payment' option. As soon as I clicked that, my wifi went off for some reason but my payment went through. I ...
I have just spent nearly 4 hours trying to upgrade my 2 handsets to have encountered such poor customer service and to be told that 6 applications have been made so I have been sent to referrals dept whom I called and was told to chat again and get t...
Is it possible to turn off the 2 factor login? I am.on a different device and when I try to login in I always get asked for a text code. I need to turn it off if possible?
I have been paying for my kids mobile phones for years & all 4 accounts including my own were all in my name. Someone at Three has changed the name on the account to a different name & so because of that Three are refusing to discuss the account char...
Hi, Have anyone had really bad experience with three. I had very bad experience from Feb 24 and nothing is resolved till date. Do you go to Ombudsman to report?
Hello everyone, I just bought a simcard for £15 where it was stated on the card that it has 75gb of data pack. But now, it was almost 5 hours since I bought the card but I still have data when I try to surf the net. What's the problem?
Have tried to upgrade online and keep getting sent an email saying error the order didn't go through, i expected better three, if i have to be waiting to get my upgrade i will go elsewhere, seriously ever since the new website came into place its bee...
So I've got a plan whete I pay for my device and air time separately. We've come to an agreement on payment dates so they're both on the same day. However I've had a letter saying I'm in arrears and If I don't pay by a certain date I'll be closed an...
