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Conversations

New contract not showing

I was using pay as you go. I speak to three live chat, the lady transfers my pay as you go to a 2 year contract. The app is not showing anything. I can still use data, calls and texts though. I phoned 333 just now and it said I had unlimited data. On...

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Closed contract

How can I speak to someone at 3 . Money has been taken from my bank account for something I know nothing about. £333.33 to be exact. As I'm no longer a customer I can't get through to anyone when I enter my phone number that I took with me to my new ...

Ladybob by Fledgling
  • 53 Views
  • 1 replies
  • 0 likes

Bill

My bill still hasn't been resolved it's up to 47.50 I will not be paying this I told you this if it keeps going up I will be cancelling my contract and going to the papers and seeking advice from my lawyer I have all the conversations and emails you ...

Lara007 by Fledgling
  • 61 Views
  • 1 replies
  • 0 likes

Missed payment preston store staff messed up

This is the worst company i have ever been with. Upgraded my phone at the preston store. All they where interested in was making the sale. They were meant to set up 3 sims on a business account and a new phone. I asked them if all direct debits had b...

Paymemt date

I've asked for my payment date to be the 8th of each month but someone changed it for the 13th I'm so annoyed 

Declined upgrade due to credit check

Been with three for years never missed any payments. Decided to upgrade early and was declined at the credit check. Good credit score across numerous accounts, no missed payments. Was told to contact Experian which I did, no hard search was completed...

P96 by Fledgling
  • 94 Views
  • 3 replies
  • 0 likes

Can't top on 444

Trying to buy a data pack by calling 444. The robot is getting stuck on a loop saying "please enter the number you're calling about". I enter my number correctly and we're going round in circles being told to input my number over and over until it ha...

Rasdor by Fledgling
  • 62 Views
  • 1 replies
  • 0 likes

phone being suspended while abroad

I just received the following text:Our records show you've been roaming in our Go Roam destinations for 2 complete months or more and are in breach of our fair use policy.Unless you use your phone in the UK by 23/05/2025, your roaming services will b...

How to set up auto renew on App?

Auto renew - how do I set up auto renew. New to 3 and am currently in Europe. For the life of me can’t work out how to do this on the app. Just want to set up auto renew for the plan I have so have seamless use. Help please!

Biddy by Fledgling
  • 69 Views
  • 1 replies
  • 0 likes