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Have a Pay As You Go question? Read this first

There are 2 different plans on Pay As You Go. The Pay As You Go plan has been available since 7 July 2013, and the New Pay As You Go plan was launched on 12 March 2020. Each plan has a separate app and support options may differ slightly.   To avoid ...

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StephR by Employee
  • 3671 Views
  • 0 replies
  • 9 likes

eSIM for US iPhone (update

I visit the US regularly and plan on purchasing a iPhone 14 Pro while there. As most know the US model doesnt accept physical SIMs.Are Three able to provide eSIMs yet? If so, can I get an eSIM and keep my current pre-BREXIT plan?

richmoo by Fledgling
  • 1271 Views
  • 3 replies
  • 0 likes

Nero coffee for £1

My coffee for £1 seems to have vanished from my three plus app, yet other people still have it.  Any ideas?  

sls72 by Fledgling
  • 7630 Views
  • 3 replies
  • 0 likes

Bill paid twice

I've just paid my phone bill of £62 pound but my bank is saying they're taking £124. I need this back to pay other bills so what do I do?

Andy by Fledgling
  • 1104 Views
  • 2 replies
  • 0 likes

Where have all of the moderators gone?

Where have all the moderators gone? People are asking questions that only someone from 3 can answer and some have been waiting for days.Is it possible that 3 have realised that the 3  community was so late to the party, just take a look at O2's, they...

sc1999 by Local celebrity
  • 1210 Views
  • 3 replies
  • 1 likes

Can I get back an old number?

About 4 years ago, I had a different three PAYG sim card, and used it for 2FA.Unfortunately, I forgot to use it regularly, and it was deactivated after a year or so. I asked customer service at the time if it could be recovered, and they said no, it ...

sc by Fledgling
  • 7906 Views
  • 11 replies
  • 0 likes

Increased Tariffs

Just looking at the new iPhone tariffs for new customers and existing customers and I am slightly confused.Here's why...iPhone 14 Pro 30GB Data - Existing customer £0.00 upfront and £73.00 per monthiPhone 14 Pro 30GB Date - New Customer £70.00 upfron...

Toogie76 by Fledgling
  • 874 Views
  • 2 replies
  • 0 likes
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