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No signal

Lost all signal in my house. broadband has no signal & 3 phones have no signal as of half 9 last night. (19/11/2025)Drove to work today & 2 miles down the road all messages starting coming through 

Best solution Hi. Trying to setup external hub and eero 6

Just unpacked my 5G external router and eero 6 , could someone please tell me what sort of figure I should be getting on the digital display on the hub. I was trying it indoors as a temporary measure and it started around 22 then would go to around 6...

mpstebbo by • New member
  • 57 Views
  • 2 replies
  • 0 likes

Slow Speed Downloading Large Files but SpeedTest is okay.

I've got a Sercomm LTE2122GR 4G Hub. Getting between 50MB & 100MB on speedtest which is normal for me but I'm experiencing a problem with large file downloads.Only getting a constant 10-12MB when downloading large files. I noticed this when I've been...

SIM cant be found on device

I bought a 3 broadband hub on Satuday. I set it all up and it worked for around 10 minutes. It has not worked since. I have follwed all steps that have been advised online and on the app, but the sim shows as not being found on the app. This is very ...

Poor connection in my area

I am about to switch from three to other network due to frustration from the network coverage. The connection is very poor in my area 

bankysm by • Fledgling
  • 86 Views
  • 1 replies
  • 0 likes

Green packet 5G outdoor hub, no label so no admin password

Hey, I recently moved the location of the hub from an upstairs window sill to outside for a better signal. However during the moving of it I noticed my daughter has peeled the sticker of (she's 2 and has a thing for stickers) what I was forgetting is...

Geddy by • Fledgling
  • 138 Views
  • 1 replies
  • 0 likes

Absolutely terrible experience with Three Broadband.

We have paid for three months of broadband and have had no working internet at all since the start of the contract. Three sent us two faulty routers, and a third replacement was supposed to arrive yesterday but never did. Our account is even in credi...

Lee-Vae by • Fledgling
  • 301 Views
  • 3 replies
  • 1 likes
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