Broadband

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Drop in speed after several years

I tried chatting with support and in the end I realised I was probably talking to a bot? They did not seem to understand me and spouted unrelated information and incorrect answers to questions.That aside, I had been enjoying decent speeds with my Thr...

MrMorph by New member
  • 59 Views
  • 0 replies
  • 0 likes

Home broadband is terrible for over 3 weeks now.

London EC1 area. After 2 chats with the customer services, I was told there was an issue. They were going to update me with a text message. Problem persists. No communication at all. What is happening? Has anyone checking your X account also? 

I keep getting chased for not returning mu hub

Few weeks ago I canceled my three contact, I paid my early exit fee and I asked to a store near me if I can leave my hub to them. They told me yes and that they can send it back for me. I even got a receipt for that.And now I got an email from three ...

Work almost perfectly for a month after I join 3, but......

Well, I have asked and reported so many times on this forum, regarding the connection issue of Three.After around 3 weeks I join Three, It Work almost perfectly for a month (I done nothing, just the network becomes more stable and faster now)But........

Bridge mode zte router

Hi,Why is there no bridge mode available on this router b12? I'm running a mesh system and this three  router is a pain in the backsideI have had to fudge the apn to ip4 only and switch the mesh into bridge mode for connection which is not recommende...

DG7559 by Fledgling
  • 193 Views
  • 2 replies
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Intermittent connection

I have a 5G broadband Router in Worle, near Weston-super-Mare. Normally it works well.Since this morning though the connection has been cutting in and out.Network status says there is no problem.Note, it only goes off briefly - a few seconds to a min...

4g+ hub not connecting

My 4g+ hub is not connecting to the Internet - green lights, checking the coverage in my area and its fine, its the same place in my house as its been for 3 years, and it's on all my devices. When I connect to it, it briefly says connected, then chan...

Jmcd91 by Fledgling
  • 147 Views
  • 3 replies
  • 0 likes

5GMast removed

Our 5g mast was removed after a Lothian Region bus crashed into it on the Calder Road in Edinburgh. We had an excellent connection until then. Now we have a spotty connection at the best of times. Very slow connection and it keeps buffering and dropp...

Serenity by Fledgling
  • 404 Views
  • 11 replies
  • 0 likes

0 kb/s Download when the signal switch to 4G

My place could receive both 4G and 5G networks. The download speed of 5G is fine (2xx mb/s), but when the signal will swith to 4G/4G+, the download speed drops to zero. I have tried to switch the APN, and the results are the same. What I understand t...

Hugo6494 by Fledgling
  • 183 Views
  • 1 replies
  • 0 likes