Broadband

Find out more on topics like Mobile broadband, Home Broadband, Mi-Fi, speed, security, 5G broadband and more.

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Loss of 5g home internet speeds

For over two weeks now my 5g home internet has been shocking to the point of unuseable. I was getting a fantastic 350mbps at somepoints now i have less than 5mbps.The status page says "sorry we are working on the problem" but no details on what the p...

ZTE 801a deleted phone

I am seriously frustrated by the lack of use ability features in this hub, I have only been with three home bb for about 2 weeks, OK I understand there might be a few issues, but this hub is a nightmare. So everything setup, Amazon firestick, interna...

Drop in speed after several years

I tried chatting with support and in the end I realised I was probably talking to a bot? They did not seem to understand me and spouted unrelated information and incorrect answers to questions.That aside, I had been enjoying decent speeds with my Thr...

MrMorph by Fledgling
  • 331 Views
  • 8 replies
  • 0 likes

Home broadband is terrible for over 3 weeks now.

London EC1 area. After 2 chats with the customer services, I was told there was an issue. They were going to update me with a text message. Problem persists. No communication at all. What is happening? Has anyone checking your X account also? 

I keep getting chased for not returning mu hub

Few weeks ago I canceled my three contact, I paid my early exit fee and I asked to a store near me if I can leave my hub to them. They told me yes and that they can send it back for me. I even got a receipt for that.And now I got an email from three ...

Georgios by Fledgling
  • 143 Views
  • 1 replies
  • 0 likes

Work almost perfectly for a month after I join 3, but......

Well, I have asked and reported so many times on this forum, regarding the connection issue of Three.After around 3 weeks I join Three, It Work almost perfectly for a month (I done nothing, just the network becomes more stable and faster now)But........