Our new roaming giveaway is live find out more here!
Give us your feedback about how easy you've found getting ready to roam on the above linked article, and you'll be in with the chance to win one of 10, 7 day Go Roam passes to use in Europe and Around the World destinations. Prize draw open till 01 May 2024

Devices

Get support on your device, including smartphones, tablets, apple watch, unlocking devices, upgrading and more.

cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

Apple Watch pairing error

Hi everyone, We've moved everything relating to Apple Watch pairing issues to this new conversation and will be providing all future updates as edits to this post, so that you won't need to go searching through the comments for these. I appreciate th...

JonathanB by Community Moderator
  • 178135 Views
  • 787 replies
  • 7 likes

EM

Hi. Years ago I bought a Three data-only SIM for my ipad on a monthly rolling contract.  I now wish to cancel the contract, but when I call Three I'm asked for the mobile number of the SIM.  I don't know what it is and I know longer have the original...

EM by Fledgling
  • 118 Views
  • 2 replies
  • 0 likes

eSIM

I have just purchased an android phone and need to transfer my eSIM to it from my iPhone. Any advice to assist me please?

Karl by Fledgling
  • 171 Views
  • 2 replies
  • 0 likes

Best solution Esim

Pay as you go esim?i bought a part as you go sim but want to use it as an sim while keeping my regular sim in the phone. How can i do that?

Blurkle by Fledgling
  • 243 Views
  • 4 replies
  • 0 likes

Router issues

Hi, i have recently received the ZyXEL NR5103Ev2 5G Router and have had nothing but grief trying to connect to it. Some devices, like my iPhone XR have connected easily and received good speeds, but others like my TV’s and PC have taken days to conne...

eSim & SMS Messages

I have recently moved my number from physical to eSim, all with Three.Since the move to eSim, I have not been able to send SMS messages to people Is there something I've overlooked? A setting maybe? 

exchanged phone

Hello, i need some help here. Upgraded my device iphone 15pro last friday, and found dust under camera lense, contacted 3network web chat, for exchange device. i have been told it will be delivered with 7-8working days. My main question is: why T&C s...

orca by Fledgling
  • 198 Views
  • 1 replies
  • 0 likes

5G Hub prevents notifications coming through on my phone

I signed up to Three home broadband on 18/01/2024, my 5G hub would have arrived a few days after this.On 06/02/2024, I messaged a friend and said my Google Pixel phone was sending me notifications through with a long delay. It would have been doing t...

jap72 by Fledgling
  • 261 Views
  • 1 replies
  • 0 likes

Returns labels for Mobile phone

On 1 March I contacted 3 to cancel my contract and new phone before it arrived.  I was promised a DPD returns label by email.  Since then I have phoned 4 times looking for this, afterall its only an email, with more promises.  I am aware that the coo...

Liz by Fledgling
  • 212 Views
  • 1 replies
  • 0 likes
How to use the community

The articles below contain helpful info about the community, ranks and badges, and who you'll meet on the community.

About Three Community
Ranks and badges
Meet the community
House rules

Let's talk

Check out what our moderators are talking about and join the conversation. 

Most liked author
Top solution authors