Phone
Can I just have a phone on contract without having to update my SIM card that I currently have with you
Devices
Get support on your device, including smartphones, tablets, apple watch, unlocking devices, upgrading and more.
Conversations
3 Saying Router not returned
Three are attempting to say I have not returned the router for my 5g Box, I had to ask twice for a grey pre-paid envelope in order to return this item as they failed to send me it the first time but attempted to charge me anyway. They then finally se...
new phone
Ordering a new phone with a three contract off affordable mobiles website, but want to keep the same phone number. I'll also have to cancel my current contract, how would I go about this?
Best solution Need help getting WhatsApp on my phone
Need help getting WhatsApp
Galaxy S25+ - wifi calling not working?
I have a Galaxy S25+ bought from Samsung.com, which I was previously using on Vodafone contract.I swapped to Three because Vodafone signal was bad in my area. At home I was able to receive call using Wifi calling without any issues, but since moving ...
Best solution Attempting to cancel device order
Yesterday I ordered an upgrade device and a new SIM. Realised I needed to change the address after ordering, so I spoke to someone on Live Chat at around 9am this morning who said they'd change the address but I would need to cancel the current order...
ordered a three watch last week
I ordered a three watch last week,was told i would receive it on tuesday.I havent received it yet.I have talked to the store manager,they say they cant track my order,I have talked to customer service on live chat they say i should talk to the store ...
Voicemail setup not working
I have recently transferred from O2 to Three. I have successfully ported my phone number. I have followed the steps to setup voicemail and it recognises that a PIN has been set. When I go into the Phone app (iPhone) there is a red circle next to Voi...
Faulty iPhone15 on device plan and contract
my iphone15 deceased to work after 15 months due to no fault of my own . I called Apple and they sent me to the Genius Bar. They diagnosed the fault and said the repair would cost £579 . However if I had bought the device from Apple they would have r...
Galxy watch 7 Ultra plan pairing issues
Im currently haveing issues with pairing my galaxy watch 7 ultra to my data plan. I have contact three technical support, who have now escalted it to the backend team and apparently i will get a call back. I have done some digging and seems like ther...
