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How long does a mast take to be active after being erected.

Dac
Fledgling

I have a 5G mast that was erected 6 month ago from where I live that would hopefully have given me fantastic reception and data speeds since I only use it for mobile internet. However, still I am unable to connect or see this cell tower. I am sure it's a Three 5G mast as I can see on the local planning permission Three applied for the mast to be put on this site one year ago. This would be a god send as I have no 4G signal on Three and am dreading the 3G turning off and leaving me looking for a new carrier ( they are all dreadful here apart from EE which has a signal but costs an arm and a leg). So this has left me wondering do the masts take over 6 month to be operational?  Am I too far away from the mast? 480 m does seem so far, but I don't know if 5G is so poor. I have looked on the Three coverage page and this mast isn't showing any coverage of the area, nor any other carrier shows this area as having 5G.  Any ideas if the masts take this long to become active?

1 REPLY 1
PeteG
Community Support Team
Community Support Team

Hello, Dac.

It can take a long time for a site to go live once it's up. I've seen examples where it has taken a year. Of course, the hopes are that it'll be faster than that. The team are unable to see in advance when a mast is planned to go live, sadly. Hopefully you'll be up and running on it sooner rather than later. 

Pete. 



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