Why is my call dropping at 60 minutes?

[Xxbeckybabesxx]

Hi I’ve just got off the phone to a 3 representative who states it’s never been 120 minutes and that it’s always 60 minutes. This is not true. It’s been like this for a few weeks now. If I ring things like CAB they take longer than an hour to call. So it’s impossible. Why were us customers not made aware of this change? 

[Xxbeckybabesxx]

Hi thank you for the response. No nothing new on the phone. The call just does the bleep bleep bleep as if someone on the other end hangs up on you. Nothing special

Becky  

[MZone]

A screenshot to confirm outgoing voice call for 1hr28m. 

[Paddiewack]

Well you’re definitely not Billy no mates like me lol. 😉

[MZone]

Ha ha unfortunately it was work related.