Our new roaming giveaway is live find out more here!
Give us your feedback about how easy you've found getting ready to roam on the above linked article, and you'll be in with the chance to win one of 10, 7 day Go Roam passes to use in Europe and Around the World destinations. Prize draw open till 01 May 2024

Network

Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.

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4G Calling Abroad

Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...

JonathanB by Community Moderator
  • 2126 Views
  • 0 replies
  • 2 likes

Whats with the red signal light on my mifi 4g?

So as a lone night worker I use the internet quite a lot. Netflix gets a pasting. My works wifi was so poor I decided to invest in mobile broadband and after a bit of research and using the coverage checker, 3 was the best candidate. I had my router ...

Why is my call dropping at 60 minutes?

Hi I’ve just got off the phone to a 3 representative who states it’s never been 120 minutes and that it’s always 60 minutes. This is not true. It’s been like this for a few weeks now. If I ring things like CAB they take longer than an hour to call. S...

Best solution Moving mobile number from three sim to three sim

Hi, my old iPhone 11 contract is ending on the 17th May, so I called three to find out what I could get as a replacement. Well the figures weren’t very good so I ending up buying a brand new iPhone 14 from the three clearance. All on the three networ...

Markfr1 by Fledgling
  • 73 Views
  • 3 replies
  • 0 likes

Phone not received

I got a phone call from one of you call center of me phone samsung galaxy z5 fold 2 of them I said yes but got the sim card but no phone 

Great Performance

Hi,Great performance ( network speed - see speed test) on Three today - wow - Seems when it’s good - is good ……( this is close to Gatwick & new 5G mast ) More like this please….. 

CleverTrevor_0-1713721706785.png

No service on my 3 sim in Greece

Hi I’m in Rhodes and my sim is showing ‘no service’ at all only can connect to WiFi I have a roaming data on my plan and it’s on.. I have tried to select a Manuel network but still not working. Any ideas thanks 

Deronke by Fledgling
  • 98 Views
  • 5 replies
  • 0 likes

Bad reception Oxford

Hi all,Has anyone else noticed how bad the network in the centre of Oxford is since few months ? There are places in Westgate where I used to sit and have good reception, not anymore. Constantly disconnects me at different places in town centre hope...

Jacek77 by Fledgling
  • 76 Views
  • 1 replies
  • 0 likes

Roaming not working, "sign in to network" giving error...

A couple of issues:I have fully inclusive roaming included in the plan which I have had since 2019.. but I am receiving texts to inform me about roaming charges which is worrying! When I go to see if I need to add a roaming plan, the plan is there th...

masofon by Fledgling
  • 141 Views
  • 2 replies
  • 0 likes

issue with moving number to Three from Lebara

Hi everyone,I need some help, please. I asked to move my number from Lebara to Three. It was meant to be done by the 12th of April, but it's been nearly a week now, and I'm still stuck.My Lebara SIM is still working, but I can't get calls on it, and ...

mttyos by Regular
  • 248 Views
  • 6 replies
  • 0 likes
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