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Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.

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Have a Pay As You Go question? Read this first

There are 2 different plans on Pay As You Go. The Pay As You Go plan has been available since 7 July 2013, and the New Pay As You Go plan was launched on 12 March 2020. Each plan has a separate app and support options may differ slightly.   To avoid ...

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StephR by Employee
  • 3595 Views
  • 0 replies
  • 9 likes

Help

I’ve been told by three that I get access to movie sites for free. As part of my plan ,could anyone help me understand what to do please thankyou 

Unable to send SMS to Australian number

Hi all. I'm unable to send text to Australian numbers, I've tried a few different numbers in Australia known to be in service but no joy. I've turned phone on and off etc, checked sim settings etc and all ok.  Can send sms to UK numbers ok.  I checke...

ssjdug1 by Fledgling
  • 200 Views
  • 3 replies
  • 0 likes

Cancel add on

Hi, I'd like to cancel my Monthly 1GB Boost add on. I've tried looking in the app & online but there's no option to remove the add on. Thanks for your help Steve

Best solution Cancel Go Roam Add Ons

Hi all,Am off to Spain tomorrow so wanted to add a Go Roam EU pass - went through the app, added to basket and then submitted, but was left with a blank white screen that didn't move. Eventually closed the app and tried again - same thing happened. W...

AshKoopa by Fledgling
  • 858 Views
  • 6 replies
  • 0 likes

data pack not working

I bought a data pack that does not run out until 29th March, (it is now the 14th and has been going on since the 6th March) but I cannot text or make calls or receive texts or calls as it says "this call cannot be completed as your account balance is...

KP59 by Fledgling
  • 168 Views
  • 3 replies
  • 0 likes

Issues Activating Paramount+

I have received my sms with the link to activate my paramount+, however when I click on it it just goes to a web page with the 3 logo and says activation error. Any ideas?

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Gbarnes by Fledgling
  • 185 Views
  • 0 replies
  • 0 likes