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Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.

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Have a Pay As You Go question? Read this first

There are 2 different plans on Pay As You Go. The Pay As You Go plan has been available since 7 July 2013, and the New Pay As You Go plan was launched on 12 March 2020. Each plan has a separate app and support options may differ slightly.   To avoid ...

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StephR by Employee
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Billing

Hi three I am reaching out after several attempts to resolve my ongoing billing issues.I began a new contract in April 2023 I was reassured by your staff in the three mobile store my contract at the time would be cancelled and my new updated contract...

Abysmal customer service from Three

HiLet this be a warning for anybody considering switching to Three. DON'T!I has a monthly 5G broadband contract with Three and was happy until I wanted to commit to a 24 month contract. I tried to take out a 24 month contract and was told I would nee...

Billed Twice

HiPurchased a new phone via fonehouse , upfront free with £23 per month. I arranged a number transfer and after 1 day all sorted.Then got my 1st bill , bit odd. Of £26.Then 1 week later another bill of £26. I have raised this via chat and complaint b...