As long as you are stuck on a 3 contract, my only suggestion is to buy a cheap pay as you go SIM for emergencies like this, on another network obviously. Then, when they screw up again, you can at least make calls, though not receive as you will have a different number. I don't know what's worse - the incompetence (joining Vodafone was supposed to clear up all of their network issues, like inadequate coverage in central London), or the boilerplate excuses, with no useful info and the complete lack of information, such as texts sent to all three customers. Not to mention the feeble, 'some' customers are experiencing these issues attempt to diminish their inadequacy.
