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A place to learn, support and collaborate with each other. Find answers and ask questions on any of your device, network or Three related queries.

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Community activity

Query on Bill number 1**********

My account number is 1******** my last bill was 1********** which showed "other charges" of £72.41 plus Vat. However these were actually early termination charges as we ended the contract slightly early. My auditor has asked me to get an invoice with...

jimbob52 by New member
  • 68 Views
  • 2 replies
  • 0 likes

Bills

I am being told that i still owe the full amount on my contract when I have been making payments every month.Please may this be fixed as soon as possible because I shouldn't have to pay when I already have. I have added up what I have paid and the to...

Tom2406 by New member
  • 34 Views
  • 1 replies
  • 0 likes

£3 roaming offer

Hi I've been offered roaming for an extra £3 a month on top if my plan price,but no one at 3 seems anke to find the offer, anyone had any success in getting the offer added to their account 

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Mrsheep by New member
  • 58 Views
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Communication between LAN devices appears to be blocked

Hello, I have an issue that I hope other Three users and support might be able to help me with.I have exactly the same problem as some previous posters such as @mitgobla with my new Three supplied E5-250ma hub. Although I can connect all my wireless ...

Timmy1 by Fledgling
  • 150 Views
  • 0 replies
  • 0 likes

Network problem, how to find out what's going on?

I have a cuddy p5 router with an external antenna for 5g broadband. Whilst I am on the edge of 5g coverage with the correct positioning of the antenna, I was getting 2 bars of 5g with speeds from 150mbps to 400mbps and a 30ms ping which was much a  s...

Cancelling auto top up problem

I want to cancel my auto top up but all I get is "System error: We are unable to process your order at this time. Please try again" and when I try again the screen just goes blank. This has been happening for 3 days already, I've tried everything fro...

Signal rubbish CA14

My signal at Lillyhall near Workington constantly drops and I am missing calls and it has been this way for weeks now.Any plans to fix this asap? 

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