Home

Welcome to
Three Community

A place to learn, support and collaborate with each other. Find answers and ask questions on any of your device, network or Three related queries.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
32995members
45983posts

Get the most from your community

Search for topics above or start a new conversation if you can’t find what you’re looking for.

For help signing up, check our FAQs.

To get you settled in, find tips on how to use the community and take a look at our community house rules.

Start a conversation

Featured Posts

Read more Community team articles and join the conversation here. 

Community activity

Start a conversation

5GMast removed

Our 5g mast was removed after a Lothian Region bus crashed into it on the Calder Road in Edinburgh. We had an excellent connection until then. Now we have a spotty connection at the best of times. Very slow connection and it keeps buffering and dropp...

Mobile data not working

I bought a new pay as you go sim ,switching to 3 (regrets) today and my mobile data doesn’t work after topping up £10 and buying a £15 data pack. Nothing sends/loads and the £10 credit was used within 4mins without using my phone? Not happy don’t rec...

b0ng by • New member
  • 4 Views
  • 0 replies
  • 0 likes

Data and internet non existent

For a few months now my data has been shambolic. As soon as I leave my house i cant open anything or there is simply no connection. Ive missed many important calls or emergency situations. Ive not been able to call a ride home due to no network eithe...

Tabz by • Fledgling
  • 127 Views
  • 1 replies
  • 0 likes

Is Roaming included or not?

I'm on an 8GB pay monthly contract started in 2023. I will travel to Panama.Three's site shows that roaming is included or not included based on whether you are on plans: AdvancedLiteValueCompleteBut nowhere on My Account pages about my plan are thes...

0 kb/s Download when the signal switch to 4G

My place could receive both 4G and 5G networks. The download speed of 5G is fine (2xx mb/s), but when the signal will swith to 4G/4G+, the download speed drops to zero. I have tried to switch the APN, and the results are the same. What I understand t...

Hugo6494 by • Fledgling
  • 127 Views
  • 1 replies
  • 0 likes
Load more
How to use the community

The articles below contain helpful info about the community, ranks and badges, and who you'll meet on the community.

About Three Community
Ranks and badges
Meet the community
House rules
How to report inappropriate content

Top solution authors
View All