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A place to learn, support and collaborate with each other. Find answers and ask questions on any of your device, network or Three related queries.

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Community activity

What a joke this network is

I have been with 3 for 20 years but because it was set up in my ex girlfriends name all them years ago and the money has always come out of MY bank account apparently I can’t make any changes to my account even although I’ve had countless contracts o...

WiFi doesn’t connect to Firestick

Hi all, purchased a Amazon fire stick (wifi6) and started the set up process. Fire stick found my internet, so tried to connect by typing in password. But keeps failing.. a message in red says ‘connection to Wi-Fi failed, try again’ I have tried like...

Fake Three call from Private number

I received a call yesterday saying they were from Three. Woman said we are offering a discount, never asked any financial details. But knew my email and sent an email asking me to click the link for the discount. I never and said am very busy. She sa...

Terrible Customer Services call-center?

Why is that when I enquire as to why after 17 years we have zero coverage at our home address, customer services tell me there is no problem? All neighbours have the same issue but clearly Mumbai and Pune centres think Iam lying and the only response...

Unfair Upgrade Fee

How can Three justify a charge of £210early upgrade fee for an existing customer within the last month of existing 24 month contract. When customer services contacted best they could off was a £50 refund. Whilst I accept I did not read the contract c...

Network issue

Its been 3 days i am unable to make and receive calls? The issue has still not been solved? 

x_R_x by New member
  • 64 Views
  • 4 replies
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Remotely connecting to Three home network with VPN

Not a request for help but posting in case that it helps others needing remote access to their home network.There have been several reports of three blocking inbound connection using the port forwarding techniqueI have succesfully connected to device...

MymsMan by Active
  • 41 Views
  • 0 replies
  • 1 likes

Such a vaste

my first dongle  was 3g and I was getting 6Mbps. Second dongle  was with EE 4g and I was getting 70 - 87mbps. Just moved to three recently. I have new 5g wifi. I am getting 660kbps to 2.2mbps. Well I have 10 days to cancel my contract. So it is not w...

BeCooL by Fledgling
  • 100 Views
  • 1 replies
  • 0 likes
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