Welcome to
Three Community

A place to learn, support and collaborate with each other. Find answers and ask questions on any of your device, network or Three related queries.

cancel
Showing results for 
Search instead for 
Did you mean: 
16806members
26681posts

Get the most from your community

Search for topics above or start a new conversation if you can’t find what you’re looking for.

For help signing up, check our FAQs.

To get you settled in, find tips on how to use the community and take a look at our community house rules.

Community activity

Pin number

I want to add a PIN code onto my SIM card but I don’t know the default PIN number, can you please help.

Gary1972 by New member
  • 13 Views
  • 1 replies
  • 0 likes

Number in Iphone not able to change after porting

I'm trying to change my number in my iPhone after porting my old number to Three. However it will not let me save it and has the original sim number saved. I have turned off imessage and facetime and re-started many times.  I have even tried putting ...

Antenna

Hi I have a ZTE4G router I need to get antenna for it which ones are compatible please. All working ok but cannot get Wi-Fi in the conservatory- advice needed please

JLC by New member
  • 14 Views
  • 0 replies
  • 0 likes

Data roaming not working abroad

Currently in Spain, I've bought 2 roaming passes, neither works. I've tried everything in my settings. I used a giraffe SIM last year and it worked fine in my phone.I can make calls and send texts.I didn't receive a confirmation email when I paid for...

Luciya29 by New member
  • 46 Views
  • 2 replies
  • 0 likes

My data add ons are refusing to cancel

I've had two monthly boosts for a few months now and I've tried to cancel them multiple times by going on the app and pressing remove on them. However, if I changed tab and go back, or close and reopen the app, the add ons reappear. Same thing with t...

H3G LOAN being reported as default on credit score

on my credit score I can see a loan to H3G LOANS , the credit report is saying that the loan is in  default even though I am making a payment every month via direct debit . it also states that the loan started in. February 2024 but I didn't take the ...

CH8888 by New member
  • 25 Views
  • 0 replies
  • 0 likes

monthly boost renewal

My data resets in 6 days but i have run out and am going abroad so i will need a boost, however if it will only last untill my normal data renewal date i don’t think it will be worth it, so will it renew on my normal data reset date or a month from i...

mfoot11 by Fledgling
  • 21 Views
  • 0 replies
  • 0 likes

PAC code issue

Hello,I requested a PAC code on 26/05/24; it all came through fine and the message stated it was valid until 03/11/24. I later found out this is incorrect and it is only valid for 30 days. My new service provider had issues trying to port my number a...

Ash88 by Fledgling
  • 40 Views
  • 0 replies
  • 0 likes

three payment down?

Hi wondering if anyone else has the same issue as I am, i'm trying to get a new contract started but three isn't accepting my card for payment neither 3 other cards i have tried, all have the amount of money needed and i have called the bank and they...

Danner by Fledgling
  • 43 Views
  • 0 replies
  • 0 likes
How to use the community

The articles below contain helpful info about the community, ranks and badges, and who you'll meet on the community.

About Three Community
Ranks and badges
Meet the community
House rules

Let's talk

Check out what our moderators are talking about and join the conversation. 

Most liked author
Top solution authors