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Community activity

Is this a real

I just spent my morning upgrading my phone plan online and I also cancelled a contract thats not really been used much during its contract with three customers service.I then get a call from this no. 03333381040, I was very skeptical when I answered ...

why did it close

Hello, why did my network connection go out? I can't make calls or receive SMS. I've been in Turkey for a long time, but I only made a deposit last week.

Returning three hub

I have contacted three on multiple times to return three hub I have since moved address and my old address has not received anything from three it was accommodation so all mail is forwarded on I was promised a barcode would be sent to me via email so...

Unbelievably bad

customer "service"  even trying to give 30 days notice to leave AND add any additional user.. They will email my mobile broadband number ??  Not racist but non english call centre and online chat. Please avoid awful, awful, awful.  Company will be cl...

Great download speeds, terrible latency.

So have had 5g home broadband for going on a year or so and it started of ok but as time has gone on the latency has got terrible. From opening web pages to checking my video doorbell and everything in between. I don't feel this as at times I get 500...

koontz by Fledgling
  • 47 Views
  • 1 replies
  • 0 likes

Data

hi, ive just got a message saying ive used. 100% of my monthly data allowance . my calls and messages are working but i currently dont have wifi set yet as i have just moved in. i really need data so i can use the internet and other apps. please help...

iram by Fledgling
  • 35 Views
  • 1 replies
  • 0 likes

Three 5G Outdoor Hub with wired home network

I am moving from an old Virgin Media connection over to the Three Outdoor Hub.  I was using the old Virgin Hub in modem mode plugged into a TP-Link router running OpenWRT to give me a wired network in my home and a couple of Wi-Fi Access Points.  Wha...

TafT by Fledgling
  • 146 Views
  • 2 replies
  • 0 likes

Best solution Mobile 4G home broadbands speeds decreased

HiI'm a long-term three customer, and with my 4G SIM in my phone, I got good up and down speeds (125Mbps), so I decided to ditch BT and move to home broadband over 4G.All was well for the first 6 months, and speeds of 125Mbps continued, but in early ...

Charged for contract past its end date

Has anyone had the same issue of Three continuing to charge for a contract past its official end date? My mother has been charged around £1,800 since our contract ended with Three in August 2024. We have been advised that they are unwilling to offer ...

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