Welcome to
Three Community

A place to learn, support and collaborate with each other. Find answers and ask questions on any of your device, network or Three related queries.

cancel
Showing results for 
Search instead for 
Did you mean: 
29952members
41820posts

Get the most from your community

Search for topics above or start a new conversation if you can’t find what you’re looking for.

For help signing up, check our FAQs.

To get you settled in, find tips on how to use the community and take a look at our community house rules.

Read more Community team articles and join the conversation here. 

Community activity

Sending messages to premium rate numbers

Hello.I have tried to send a message to a premium rate competition number this morning but it's not allowing me to send. I have set the messaging app permission to 'always allow' for premium messages but I still get the "not sent. Check options" mess...

Ryan92 by New member
  • 6 Views
  • 0 replies
  • 0 likes

Travelling to Turkey

Good morning. I am due to go on holiday to Turkey for 2 weeks. What options are available to me so I can use my phone?

TCCSHEP by New member
  • 9 Views
  • 1 replies
  • 0 likes

Slow Internet speed b73 Sutton Coldfield

Hello, I’m experiencing slow Internet connection in Sutton Coldfield, I was receiving 350Mb over the the last 6weeks as a new customer, but now only getting around 30Mb, network check says they are working on a fault, however it’s be over 5 days now....

VT80 by New member
  • 16 Views
  • 0 replies
  • 0 likes

Can’t receive calls or texts

So I’m new to Three, have a payg sim, it will not receive calls or texts. Tried calling it myself from home, just get a voicemails saying this number is busy

TedRob by New member
  • 36 Views
  • 0 replies
  • 0 likes

HG3 device payment on bank statement

Hi both my wife and I are three members. I have the above payment coming out of my bank account as well as my DD as I have a tablet that was on offer.On my wife's account she has the same but yet she only has a phone. For the past 5 months an extra 1...

Music123 by New member
  • 41 Views
  • 0 replies
  • 0 likes

Missing PoE Adaptor

I can only find one previous post from a customer who also had a PoE adaptor missing from their package. I was also lacking the allen key for the hub plate.I have been told that my missing parts will be with me within 5 working days.Might I suggest t...

Email

My account but husband has a phone with his email stating feom C.A.R.S asking for money 

How to use the community

The articles below contain helpful info about the community, ranks and badges, and who you'll meet on the community.

About Three Community
Ranks and badges
Meet the community
House rules
How to report inappropriate content

Top solution authors