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A place to learn, support and collaborate with each other. Find answers and ask questions on any of your device, network or Three related queries.

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Community activity

Active lines not showing

Hi everyone, I had previously a few  SIM only contracts, I have used 2 different email addresses for these contracts , I have purchased a new SIM only contracts and trying to register on app/website , it's letting me register and access my account bu...

No payment receipt

I am absolutely disgusted that three are not providing receipts for device payments. Not only that, support disconnect as they don’t want to help. This complaint has to be resolved, not closed without a resolution. 

Unactive phone number

Hello. I need to check my old phone number if its still active as I urgently need it.

vili_t by New member
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Bill

What is threes account no and sort code to pay as my direct debit was cancelled. I have paid from the app and on my statement it shows THREE. When the payment was pending it was showing THREE MEDICAL CENTRE, not sure what going on, can anyone help pl...

daily £5 charge for Go Roam Around the World destinations.

Hi there,I have a Pay As You Go SIM with a 20GB  1 month data pack (£10) that would allow up to 6GB Go Roam  around the world under the fair use policy and 3000 roaming minutes and 3000 roaming texts.I will be travelling to the USA and it is unclear ...

Oana by New member
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Three issuing old/used equipment on new contract.

Apologies as this is a bit of a long read.I've recently come to the end of my 24 month contract with Three and being generally happy with the service and performance wanted to renew my contract... which was where my problems started.I was specificall...

Bill

On my my bank statement I have 3 payments 2 shows HG3 the other shows H3GD P

Mike03 by Fledgling
  • 30 Views
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Best solution Exchange of device

High i recieved a faulty iphone 16 promax waiting for exchange this was done in my 14 days cooling period does anybody know has this got too be done in that time frame as I was told 5-7 days if a device is in stock for exchange all i get told of cust...

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