Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
About three years ago, I began running dual sims in my phone because all networks have dead spots in the areas that I visit and I need to remain connected.However, since then, my phone has intermittently not received messages until I open the messagi...
started last sunday morning - internet totaly stopped - and then briefly came back on in dribs and drabs..was blazing through stuff the night before-but since then i am barely clocking up to 10mps and am paying for up to 150mps? what is going on ? ca...
Having signal problems from today morning and on chat they said it won't be fixed to October
Was in Glasgow today and was shopping in one of your three shops but when to pay was told they don't accept cash a joke the shop assistant told me it has been in force since June why couldn't three send a email or text to customers telling us about ...
How do I get a new mobile number
Hi all. I’m an idiot and used a STAC instead of a PAC. I really want to keep my old number. It switched today. I tried customer support on the online chat, and was told there is nothing I could do.. have I lost that number?
Hey. I've been successfully using RCS for years now. I understood it used Google Jibe servers and bypassed Three. I use the Google Messages app. I use a Samsung Galaxy S25 Ultra Android Phone. It suddenly stopped working this afternoon. I can't get i...
Im not impressed with the way the coffee network has been set up. It seems confusing, unclear what to do and not obvious which coffee shops are participating. When I first went in to see how it worked it said Id used it - which I havent.
We wanted to let you know about upcoming changes to our network. From 19 April, download speeds will be capped at 50Mbps for new customers. What happens if you ordered a SIM card for a family member on the 18th ?This should be stated when ordering su...
No lower then 2.6GB speedCan't stand 25MB or 50MB speed if it not return to uncapped 2G or 3G speed Three wanted for is Users who paying just as much as 5G home network.
