Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
Hello,I'm trying to find my call records (i.e. old bills) from 2023 and 2024, but I only seem to be able to access 2025 bills. Any thoughts as to where I could find these old records?Thanks.
For the past 17 days my WIFI in my area has been down i had a look on network checker and it saying working on a fix in the area but it has been 17 days now and its still down.
how do you turn voicemail of on three pay as you go?
I am fuming!! I have attempted to upgrade my phone today and paid off what was remaining on my device plan. I spent an hour on live chat speaking to someone at 3, chose my phone, airtime plan, colours etc to then be told I have failed the credit chec...
My account says unlimited texts and calls ! ( sim only ). So why are my calls getting blocked ?
I have no mobile signal at home, so I rely on WiFi calling to make and receive calls. I have realised that there has been an issue with my WiFi calling for a while- no calls ringing but then receiving voicemail notification. Not able to connect to vo...
Denny area again, low single figures data speeds. Network checker says we're working in your area but no estimated finish time or any advance notice.
Has anyone any experience of their phone switching to Vodafone when there is no Three signal? I've never had a Three signal at home but there is a good Vodafone signal, around -60dBm. Doesn't switch doesn't work, I don't believe it actually works any...
I bought a new pay as you go sim ,switching to 3 (regrets) today and my mobile data doesn’t work after topping up £10 and buying a £15 data pack. Nothing sends/loads and the £10 credit was used within 4mins without using my phone? Not happy don’t rec...
I am going to the far east and need to use my phone, do I buy a separate SIM card or does 3 do a sim for there phones so that you don’t end up paying huhh charges! Hep please,
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| 22-10-2025 04:53 PM | ||
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| 29-08-2025 06:17 PM |
