Devices

Get support on your device, including smartphones, tablets, apple watch, unlocking devices, upgrading and more.

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Apple Watch pairing error

Hi everyone, We've moved everything relating to Apple Watch pairing issues to this new conversation and will be providing all future updates as edits to this post, so that you won't need to go searching through the comments for these. I appreciate th...

JonathanB by Community Moderator
  • 100664 Views
  • 751 replies
  • 7 likes

Blacklist phone

My phone got stolen last month. I've been trying to get Three to blacklist it, but so far they have not done anything.The first time I live chatted with support, they said they couldn't do it. The second time they said they would report it to the rel...

I can't use my data

I paid £15 at three stores and recharged my data. However, data has not been available since yesterday. What should I do 

Refund

I purchased a new contract with an iPhone 15 and air time plan.. I paid the upfront £240, and after that, I received an email that said that my order had been canceled and I would be refunded in 28 days if I made any payment without telling me precis...

Grace2 by Fledgling
  • 21 Views
  • 0 replies
  • 0 likes

Sim card

If I purchase a new iPhone 15 with a new plan, can I use my other sim in the new phone ? Both three SIM cards ?

Apple Watch e53305 pairing error

Has anyone resolved this issue I’ve been trying to get it sorted since may. I’ve even spoken to Apple about the issue which they said is down to the network provider. I am sick of unpairing and pairing my phone/watch  this does not work I have even e...

Jimm by Regular
  • 29 Views
  • 0 replies
  • 0 likes

hi

i want to reset my locked phone i forgot the password i wana hard reset it bit the three uk logo is showing 

ali4233 by Fledgling
  • 45 Views
  • 1 replies
  • 0 likes

Apple Watch not pairing with Three

Hi, i can’t seem to pair my apple  Watch series 9 to my mobile service Three.anyone with the same issue and how do i go about it please

Zoe90 by Fledgling
  • 155 Views
  • 3 replies
  • 1 likes

mr

hi,I want to know about device which I ordered from three. my order gone through successfully but later a day i cancelled my device by my self. i am using sim only contract from 8 months . the question is am i eligible again on same credit check the ...

imran333 by Fledgling
  • 120 Views
  • 1 replies
  • 0 likes

Having trouble registering for three app

I recently upgraded and changed my phone provider from tesco to three I opted to keep my number from tesco so had it transfered The issue is I cannot register it on the three app it keeps saying make sure all your details are correct ( they are corre...

Data

I have unlimited data plan but my data bar on my account is empty and my net is extremely slow now anyone no why ? 

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