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Old three SIM card and ZTE A31 Blade phone

I have a PAYG three SIM card for a number of years. I started with a little 3G Blackberry, then moved it to a 4G ZTE A31. I just realized recently that my ZTE cannot receive incoming call and message. I insert an EE SIM card into the phone, it works ...

Noah-1 by Fledgling
  • 122 Views
  • 3 replies
  • 0 likes

MF286D Unable to connect to service

Device was working fine until a few days ago.Device powered and creating wifi signal, with both lights blue.Device shows a blinking blue 3G/4G light with one signal bar. No internet connection.Tried all over apartment, reinserting sim and device rese...

Best solution Returned phone to DPD

Basically I had an early upgrade but I upgraded to the wrong phone. So I got in contact with Three and returned the unwanted phone and received the one I wanted. However after taking the phone to a “DPD pick up point” Three still haven’t received the...

Best solution In Australia

I will be in Australia for a month. If someone in the UK wants to phone me on my Three mobile phone when I am there, what numbers do they start dialling with?

Jeff1 by Fledgling
  • 227 Views
  • 5 replies
  • 0 likes

Three Refund issue

Has anyone else had an issue with three giving refunds? There was a miscommunication with me and a member of there team and they cancelled my order by accident, but it didn’t process properly. It’s now been over 2 months since I ordered the device an...

Henryfs by Fledgling
  • 109 Views
  • 2 replies
  • 0 likes

Huawei Mifi

Got a Huawei Mobile WiFi thing - as an add on to oiur Mobile Broadband- but can’t find a SIM with it. 

ErcsMum by Fledgling
  • 157 Views
  • 3 replies
  • 0 likes

Best solution Your eSIM is not ready yet

I accidentally removed my eSIM from my Samsung S23 FE. When I try to add it back, I get this message:"Your eSIM is not ready yet. Contact your service provider for more information."What should I do right now?

cemyag by Fledgling
  • 225 Views
  • 4 replies
  • 0 likes

Moving phone number

Hi, i have purcahsed a sim yesterday, i have activated it but it has not moved my existing number over, when will this happen please?

Best solution Phone fault

My Samsung A16 has got a black screen and i can't turn it on. It had charge so I know it's not because of no battery.  I have only had the phone for 6 months Any advice how to get this repaired please 

Chelle by Fledgling
  • 177 Views
  • 2 replies
  • 0 likes

DPD have delivered new handset to wrong town

I recently upgraded my handset with Three and the courier company have marked it as delivered... To a completely different town to where I live. I instantly contacted Three and they are currently "investigating", which can apparently take up to 5 day...