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Conversations

Charity Donations

Dear Three,I am a volunteer for a rough sleeper charity in Folkestone. They have many sim cards, but lack mobile phones. I wonder if Three would like to distribute old phones to them? It would make a massive impact on their lives. I hope to hear from...

Smartwatch pairing

Ongoing issues with smartwatch pairing for the last day and a half. I’ve seen others with the exact same problem dating back to 2023, why haven’t Three fixed this?  When I went into My Watch > Mobile Services I couldn’t click ‘set up mobile services’...

Gedk by Regular
  • 294 Views
  • 3 replies
  • 0 likes

Do smart Tv's work with a Mobile broadband hub?

HI, Just thinking of buying a smart TV. I live in a rural area and therefore have a 3 mobile broadband hun, as advised by 3. Does anyone know if this will cause any problems with an unlimited data mobile broadband hub?  

Hughes72 by Fledgling
  • 233 Views
  • 2 replies
  • 0 likes

Three

Hi,I was required to obtain a proof of purchase and proof of usage by my insurance company and the customer service I have received regarding this has been awful.Initially I opened a case using the 3 Live Chat but then 3 days later I received a notif...

Jaypatel by Fledgling
  • 163 Views
  • 1 replies
  • 0 likes

Best solution Wfi calling

Hi folks, like seemingly so many others my WiFi calling stopped working in early November 2025. It’s an old iPhone 6s but it worked fine before that. I’ve called three support but they don’t seem to know what I’m talking about when I suggest that the...

Smartwatch pairing

Hi, hoping someone can help as I’m tearing my hair out! I signed up with three last week, and got my sim last Thursday, so still within the cooling off period should I need to quit because of potentially being misold a plan. I specifically joined thr...

SJ67432 by Fledgling
  • 337 Views
  • 1 replies
  • 0 likes

Best solution Upgrading to a new phone while not at my address

Hi all! So, here my situation. I'm currently about 200 miles away from home. Last week I lost my phone (on a different network) I cancelled that contract and took a new basic one out with three.According to my account, I'm actually eligible for an up...