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No internet & rubbish mobile signal

Since Friday lunch time 17th May our internet speed has dropped to around 1MB. We normally get around 250-300MB download speed. This is shocking and nobody seems to say there is a problem in the area. Same with the mobile signal and speed on our iPho...

Macster by New member
  • 1 replies

No Internet

Since lunch time yesterday slow Internet and the circle of death on show we were trying to watch. All 6 light on 5g hub are lite but no signal or when running signal test even they are showing low upload and download speeds. Spoken to three and they ...

Home Broadband speed issues

Hello. I have 3 Home Broadband using the ZTE 5G router. I usually have no issues but I have a slow download speed of around 4mbps (normally 200+mbps) and an upload of around 70mbps which I thought is very unusual. These results have been maintained f...

Awaiting DPD Returns Label for 5G Hub

Hi everyone,I seem to have the same problem reported by several other people here. I gave notice last week to cancel my plan with Three but still waiting for the DPD returns label to arrive via e-mail, so I could post back the 5G Hub.I waited the ful...

icelli by Fledgling
  • 1 replies

No wifi

Is there a wifi issue? Haven’t been able to get a WiFi connection since yesterday 

Zoe1 by Fledgling
  • 1 replies

5G Hub and Sky Q Mini Box

Since Tuesday night my Sky Q mini box will not connect to my 5G hub or the main box. I have tried everything reset all boxes and systems, turning them on and off and nothing will work. Has anyone else experienced this? 

Janinen by Fledgling
  • 0 replies

Three 3 refuse to accept my contract termination - illegal?

So my contract ends in early July 2024. Tried to tell them on the 13/05/24 I want to leave on the contract end date on  5/7/2024, so at the end of the 24 month contract - so no early termination charges incurred.Easy enough you would think.....No, cu...

pateldjp by Fledgling
  • 4 replies

Daily drop outs (signal but no throughput)

I have a NR5103e(v1) with a 5g Home Broadband contract. I am experiencing pretty much daily connection drop outs where the router will say it's still got signal but no device connected gets any throughput (ethernet or WiFi). If I restart the router i...

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