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Conversations

No return labels sent £455 charge applied

Cancelled my contract for Home Broadband, spoke to the support on the phone from India for almost an hourAs a result, they said I will receive return labels through post and need to return my device to them in 14 daysI haven't receive any return labe...

enpryst by New member
  • 22 Views
  • 2 replies
  • 0 likes

Bought a data pack

Bought a 100GB data pack, and it wasn’t added to my number even though I was logged in. Is this normal? I’m afraid that they’re gonna deliver a new SIM or something instead of adding info into my existing number 

mdon33 by Fledgling
  • 28 Views
  • 1 replies
  • 0 likes

Active lines not showing

Hi everyone, I had previously a few  SIM only contracts, I have used 2 different email addresses for these contracts , I have purchased a new SIM only contracts and trying to register on app/website , it's letting me register and access my account bu...

No payment receipt

I am absolutely disgusted that three are not providing receipts for device payments. Not only that, support disconnect as they don’t want to help. This complaint has to be resolved, not closed without a resolution. 

Bill

What is threes account no and sort code to pay as my direct debit was cancelled. I have paid from the app and on my statement it shows THREE. When the payment was pending it was showing THREE MEDICAL CENTRE, not sure what going on, can anyone help pl...

Bill

On my my bank statement I have 3 payments 2 shows HG3 the other shows H3GD P

Mike03 by Fledgling
  • 53 Views
  • 1 replies
  • 0 likes
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