Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.
There are 2 different plans on Pay As You Go. The Pay As You Go plan has been available since 7 July 2013, and the New Pay As You Go plan was launched on 12 March 2020. Each plan has a separate app and support options may differ slightly. To avoid ...
I just want to TALK to someone in Customer Services who can help! No email available though. Can't get through on phone and LiveChat people are hopeless.I have had a security breach on my phone and a recent call that I did not make has wracked up a c...
My account says I am owing £21 million.I have no data or call allowance left so can't make calls.I have been charged £76 for one phone call!I just purchased broadband but now want it cancelled and to return the box. An email should have arrived with ...
HiI bought a global 10gb sim. And after using all the data allowance, I paid £5 top up just in case. But there seems still to be £5 left in 'Your cash credit', unused. Can I get it refunded?Thank you
My bill is over due but I've never got told in advance and I don't get paid now until the 13th December but I have bought a £15pound voucher but my bill is £25, And they have cut me off I really can't live without my phone and data is there any way t...
Hi, I'm trying to get my PAC code and I haven't been able to get in touch with anyone. Whenever I send a text to 65705 requesting a PAC code, I've been given a STAC code each time. For context, I'm switching to a new Three contract but I was told tha...
Hi,I am getting charged for Netflix which I never subscribed. I don't find anyway to unsubscribe from 3 website or app.I have called 333 many times and raised complaints but no solution so far.I also called Netflix, thay said they don't have my accou...
I can not remember my login details
My three account wont let me login i keep getting a message saying my phone number is not recognised. so it can't send me a passcode
This and last month my bill and my device plan have not been paid despite the fact I set my direct debit up after having to cancel it due to a bank error back in August or SeptemberI had to pay for my device plan manually last month despite having se...
Is there a way to turn off the OTP code issued every time you access the website. I only have a three MIFI device as an alternative to my main carrier. I don't have a three phone and its a pain to have to keep moving the sim card from the mifi device...
