Account and services

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Email address not showing in account info.

Having trouble upgrading online, when it comes to checking out and confirming my details the email address field is empty and I am unable to enter any email address and so I am unable to continue.My account info also does not show my email address. H...

246dbo by New member
  • 28 Views
  • 1 replies
  • 0 likes

I

Hello my name is sudais and whenever I call anyone or they call me it never goes through

SUDAIS by Fledgling
  • 123 Views
  • 1 replies
  • 0 likes

Outstanding payment

Hi, I had the usual text telling me that my Dec bill is ready. When I logged in to the landing page the first thing I saw was that my Nov payt was outstanding and giving me a link to make payment. Not only that the amount shown was incorrect!  The fi...

DiDi by Regular
  • 106 Views
  • 0 replies
  • 0 likes

Access SMS without sim

I want to know if there is a way to access SMS without the sim. My sim is being stolen and all my applications were linked to the same number. I want to access my applications like whatsapp however in order to access them it requires to put OTP which...

‘issue in the area’

i was just wondering if i could get any info on something, basically what happened was i was playing an online game which i’d been playing for a long time on three without any issues, but it suddenly kicked me and said failed to connect to the server...

Account no longer active

Anyone come back to three but experienced problem logging into app/online, error account no longer active and account already registered when trying to re-register. Tried support but timed out twice and didn’t get anywhere.

L_K by Fledgling
  • 186 Views
  • 1 replies
  • 0 likes

How can i cancel my wrong placed order

i placed a wrong order at 09/12/2025 ,and tried reach the live chat to let them help me to cancel the contract and also the upcoming delivery this afternoon,and then i just got the delivery update at 10:45pm,and live chat they said when the sim is ac...

Sing by Fledgling
  • 201 Views
  • 2 replies
  • 0 likes