Picturehouse Three+ code not working this week

[Johnsmoth1]

Hi, the picture house three + code isn’t working - please can someone from Three kindly fix this? I understand from other previous posts it’s possible. Thanks! @JonathanB @MichaelP  are you able to kindly help? Thanks!!

[upasna]

Hello,

Its not working for me either and I selected the saturday timing. could you please help!

[MichaelP]

Hi there @upasna,

I'm sorry to hear this. I've just checked this for a Saturday screening, and the code worked for me.

Which cinema, film, and screening time did you select?

Thanks,
Michael

[MichaelP]

Hi there @Johnsmoth1,

I'm sorry to hear this.

To clarify, were you able to retrieve a code, and are you experiencing an error during redemption?

I just completed some checks on this and the codes appear to be working.

Are you selecting screenings between Friday - Sunday?

Thanks,
Michael

[Johnsmoth1]

Hi @MichaelP  thanks for your speedy reply. I can get a code in the three+ app but it says not valid on the picturehouse website. The booking I am trying to make is for Thurs day evening. Thanks! 

[MichaelP]

Hi again @Johnsmoth1,

Thanks a lot for getting back to me with this additional info.

The Picturehouse offer is for screenings on Friday, Saturday, and Sunday only, so it won't work on a Thursday.

Please check for a suitable screening over the weekend, and this should work for you.

Thanks,
Michael