Hi @Rhiamac,
Are you still having issues with your Voicemail?
@jr0 has asked a couple of questions which could provide helpful info. I'd also add to this:
What model of phone do you use?
When you say that there's no option to leave a message, what happens? Does the caller receive an automated message or are they possibly hanging up before diverted to Voicemail? Can you try a test call to your number please, make sure to hang on for about 30 seconds and this should ensure that you've waited long enough for the divert to happen.
Thanks,
Jonathan
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