Slow Internet speed b73 Sutton Coldfield

[VT80]

Hello, I’m experiencing slow Internet connection in Sutton Coldfield, I was receiving 350Mb over the the last 6weeks as a new customer, but now only getting around 30Mb, network check says they are working on a fault, however it’s be over 5 days now. I’ve log a complaint, but was wondering if anyone has any more information about this. 
Thank you 

[JonathanB]

Hi @VT80,

Sorry to hear that your Internet speeds have been slow lately. I'll do my best to help, but I'll need more precise location info to check it out. I'll send you a PM so we can check the full postcode.

To view your private messages on the community, click on your avatar image in the top right of any community page, then "Messages".

Thanks,
Jonathan