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Gallery photos disappeared!

Janc1985
Fledgling

Hi

I have a Samsung fe23 

Today all my photos and videos in my gallery disappeared. Any idea why?

 

1 REPLY 1
KateS
Community Support Team
Community Support Team

Hey @Janc1985,

Sorry to hear about this, it sounds like it may be a phone software or cloud storage issue, so we think this is likely to relate to your Samsung device or account.

Here's a link I've found on Samsung's Community which may be relevant, let me know if this helps: Solved: My gallery is not showing any pictures, exclamatio... - Samsung Community - 2778718

Thanks,
Kate



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