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Samsung chromebook

Matthew2761
Fledgling

Hi everyone,

Just upgraded to a Galaxy Fold 7 at the start of November.

Tried to claim the Samsung Chromebook, which turns out the eligible device had to be purchased by 2nd October and claim submitted by the 30th October.

Three were still advertising a claimable gift worth £399, when I did this upgrade on the 2nd November. Any one had this issue before and know of any way to claim it?

Regards,

Matthew.

3 REPLIES 3
MichaelP
Community Support Team
Community Support Team

Hi @Matthew2761,

I wanted to check back in with you on this. Where was this being advertised when you saw it and completed your purchase on 02/11/25?

Thanks,
Michael



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PeteG
Community Support Team
Community Support Team

Hello there.

Which advert are you referring to? 

Pete.



Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.


Derek789
Fledgling

I'm the same position. I upgraded yesterday and it was still advertised and I posted it to my live chat agent. This was on the 12th of November. Thechat page closed randomly and then the website took it off. I would still want this offer as it was a reason I took the fold 7. Three should still honor this deal as it was advertised.

BR

Derek