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2 weeks ago
I up graded my router last month & couldn't connect to the internet, Thanks to a Lovely lady I spoke with tonight, I have been able to connect to my new one, it took some time, with adding to my phone as well, but we got there in the end, 100% from the helper, after over half an hour with her, I got it all sorted & now a very happy camper, Am sure she was pulling her hair out by the end of it all, Bless her, am not a tech bot & all this setting up was driving me mad!!!
2 weeks ago
Hi @BoobyDee01,
Thanks so much for taking the time to share your experience. We'll make sure this is fed back to the team. Glad to hear that although it wasn't the best start to your upgrade, our team member was able to sort the issue out.
Thanks,
Jonathan
Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.